Bilingual Customer Service Representative

Join to apply for the Bilingual Customer Service Representative role at MUSC Health 5 months ago Be among the first 25 applicants Join to apply for the Bilingual Customer Service Representative role at MUSC Health Job Description Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Job Description Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC004164 SYS - Financial Services Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift Job Description Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additional Job Description Education: High School Degree or Equivalent Work Experience: 0-6months If you like working with energetic enthusiastic individuals, you will enjoy your career with us The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at MUSC Health by 2x Get notified about new Bilingual Customer Service Representative jobs in Charleston, SC. Customer Relations Representative - State Farm Agent Team Member Charleston, SC $42,000.00-$54,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Hanahan, SC $40,000.00-$50,000.00 2 years ago Third Shift Customer Service Representative Store #79 (overnight) Customer Quality Support Representative (Experienced, Senior) Charleston, South Carolina Metropolitan Area 6 days ago Switchboard Representative - RSFH Office Park 25-26 SY- Multilingual Support Assistant (Pool Posting) Customer Service Representative - Charleston Customer Service Representative Store # 79 Showroom Customer Service Representative Charleston, SC $41,600.00-$53,200.00 11 hours ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr