Customer Experience Specialist
2 weeks ago
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. Under the supervision of the Senior Customer Experience Program Manager, the Member Experience Specialist will manage member engagement outreach initiatives to directly inform and influence member satisfaction and Elderplans customer service ratings. The Member Experience Specialist will use their customer service skills, patience, knowledge, understanding, and compassion to answer members concerns. Partner with EP departments including Quality, Care Management, Service Operations, and Grievance and Appeals departments to track member feedback based on quality of service. Participate in designing and coordinating outbound campaigns based on program goals Support Customer Experience Manager to manage Member-to-Member Program Outreach and coordinate all logistics associated with Patient, Member, resident Advisory Councils. Bachelor of Arts, Bachelor of Science in one of the following: fine arts, liberal arts, or counseling. Work experience in community based organization, call center or member engagement a plus. Excellent interpersonal, organizational communication and analytical skills. Computer literacy with proficiency with Microsoft Office products is required. Bilingual (English/Spanish) is required.
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Customer Experience Specialist
2 weeks ago
New York, NY, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a fast-growing consumer brand with a national presence, is seeking a...
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Customer Experience Specialist
1 day ago
New York, NY, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a fast-growing consumer brand with a national presence, is seeking a...
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Customer Experience Specialist
3 days ago
New York, NY, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a fast-growing consumer brand with a national presence, is seeking a...
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Customer Experience Specialist
4 weeks ago
New York, United States Atrium Full timeOverview Our client, a fast-growing consumer brand with a national presence, is seeking a personable and solutions-driven Customer Experience Specialist to join their team. Known for their commitment to high-touch service and community-driven values, the company blends innovation with a personalized approach to client care. Salary/Hourly Rate $20/hr - $22/hr...
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Customer Experience Specialist
2 weeks ago
New York, New York, United States Avis Budget Group Full time $40,000 - $70,000 per yearCustomer Experience SpecialistPay Rate: $19/hr.Minimum Hourly Rate: $19.00/hour.Maximum Hourly Rate: $19.00/hour.Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour).Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you'll...
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Customer Experience Specialist
2 days ago
New York, New York, United States monday Full timeDescriptionJoin our team as a Customer Experience Specialist, where your passion for delivering outstanding customer experience and proactive problem-solving skills will truly shine. Immerse yourself in a fast-paced, innovative environment where your contributions make a significant impact. At , we are committed to excellence and innovation, and we infuse...
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Customer Experience Specialist
2 weeks ago
New York, United States The RealReal Full timeCustomer Experience SpecialistThe Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and exceed sales goals, with a...
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Lead Customer Experience Specialist
3 weeks ago
New York, United States NYC Staffing Full timeLead Customer Experience SpecialistOur Customer Service Specialist operates as the face of our community fruit stand, where they hand out free fruit to the NYC community and create an unforgettable atmosphere that keeps guests coming back for more. Ready to lead with energy and make an impact? As our Lead Customer Experience Specialist, you'll assist in the...
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Customer Experience Specialist
1 week ago
New York, NY, United States The RealReal Full timeAbout The Role The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and exceed sales goals, with a passion for...
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Customer Experience Specialist
1 week ago
New York, New York, United States Northwest Center Full time $31,840 - $66,336 per yearDescriptionOur Customer Experience Specialist operates as the face of our community fruit stand, where they hand out free fruit to the community and their guests and create an unforgettable atmosphere that keeps guests coming back for more.TheCustomer Experience Specialistrole is a community facing position requiring them to work at the Community Fruit...
