Sr Patient Service Rep
2 weeks ago
Responsibilities:
- Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure.
- Registers new patients and assists them in completion of necessary forms.
- Verifies and updates current patient information (demographic, financial, clinical) in the EMR system
- Scans completed forms, identification, and insurance cards into patient documents folder.
- Schedules future appointments based on procedure type, time requirements, and provider schedules.
- Receives, screens, and routes calls to the appropriate destination if necessary. Utilize triage system for all patient related calls, in accordance with triage procedures.
- Performs the functions of a Surgical Scheduler as needed and requested by management.
- Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary.
- Accepts payments, issues receipts, and reconciles cash drawer daily.
- Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays in patient care
- Provides translation for non-English speaking patients, their families, and staff if bilingual.
- Create correspondence to patients who failed to keep appointments in accordance with policy and provider request.
- Accept deliveries of medical/office supplies and mail.
- Perform general office duties, such as document preparation, scanning, mailing, and filing.
- Manage, train, and educate patient service representatives to continually improve performance and skill level.
- Maintains a professional appearance and a clean, safe environment.
- Respects patients by recognizing their rights; maintaining confidentiality.
- Utilizes technology, including specialized software as applicable, to maximize productivity.
- Develops and maintains electronic files as necessary.
- Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
- Other duties as assigned.
Qualifications/Requirements:
Experience: Minimum of two (2) years of customer service and/or medical office experience required.
Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.
Licenses / Certifications:
Other: Bilingual (English/Spanish) candidates preferred, but not required.
Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).
-
SR PATIENT SERVICE REP
1 week ago
Valhalla, NY 10595, USA, United States WMC Health Full timeJob Details:Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
-
SR PATIENT SERVICE REP
1 week ago
Valhalla, NY 10595, USA, United States WMC Health Full timeJob Details:Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
-
Patient Service Representative
1 week ago
Valhalla, United States Westchester Medical Center Full timeJob Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: ...
-
Dialysis Hospital Services Patient Care Tech
4 weeks ago
Valhalla, United States Dialysis Clinic, Inc. Full timeOverview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek...
-
Director, Nursing
2 weeks ago
Valhalla, United States WMC Health Full timeJob Details: Director BHC Summary:The Director position provides daily operational administration for nursing and other patient care in the Behavioral Health Center at Westchester Medical Center. The Director supervises, coordinates, implements and directs ongoing administrative aspects of assigned service lines. The Director will recommend to the Sr....
-
HIM Rep I
2 weeks ago
Valhalla, United States tapwage Full timeJob Summary: HIM Representative I is an entry level position responsible for clerical duties with in the Health Information Management department.Responsibilities: Utilizes various computer reports daily to retrieve medical records and documentation information from various locations and ensures record information is accounted for. Prints and Scans all final...
-
Patient Care Technician
2 weeks ago
Valhalla, United States WMC Health Full timeJob Details: Patient Care Technician (Emergency Department) Distinguishing Features of the Class: Under the supervision of a Registered Professional Nurse, a Patient Care Technician (Emergency Department) provides direct patient care to patients in the Emergency Department, preparing patients for treatment and procedures and assisting in their general care....
-
HIM Rep I
1 week ago
Valhalla, United States Westchester Medical Center Full timeJob Summary: HIM Representative I is an entry level position responsible for clerical duties with in the Health Information Management department. Responsibilities: Utilizes various computer reports daily to retrieve medical records and documentation information from various locations and ensures record information is accounted for. Prints and Scans all...
-
Supervisor, Patient Accounts
4 days ago
Valhalla, United States WMCHealth Full timeJob Summary: The Supervisor, Patient Accounts is responsible to assist in managing the day-to-day activities of the Department as they relate to revenue cycle functions which include but are not limited to billing, collections, accounts receivables and customer service/collections for patients. Responsibilities: Recommends and implements appropriate training...
-
Supervisor, Patient Accounts
2 weeks ago
Valhalla, United States WMCHealth Full timeJob Summary: The Supervisor, Patient Accounts is responsible to assist in managing the day-to-day activities of the Department as they relate to revenue cycle functions which include but are not limited to billing, collections, accounts receivables and customer service/collections for patients. Responsibilities: Recommends and implements appropriate training...
-
Supervisor, Patient Accounts
1 week ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary: The Supervisor, Patient Accounts is responsible to assist in managing the day-to-day activities of the Department as they relate to revenue cycle functions which include but are not limited to billing, collections, accounts receivables and customer service/collections for patients. Responsibilities: Recommends and implements...
-
PATIENT SERVICE REPRESENTATIVE
1 week ago
Valhalla, NY 10595, USA, United States WMC Health Full timeJob Details:Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management....
-
Physician university health services medical
1 month ago
Valhalla, NY, United States Westchester Medical Center Health Network Full timeThe Westchester Medical Center Health Network and New York Medical College are seeking a new faculty radiation oncologist committed to providing and defining state-of-the-art care. The successful candidate will lead growth of new and expanding clinical and research programs. Potential areas of focus for this new position include gynecologic, breast and...
-
Valhalla, United States WMC Health Network Full timeJob Summary:The Westchester Medical Center Health Network and New York Medical College are seeking a new faculty radiation oncologist committed to providing and defining state-of-the-art care. The successful candidate will lead growth of new and expanding clinical and research programs. Potential areas of focus for this new position include gynecologic,...
-
Physician - Radiation Medicine
3 weeks ago
Valhalla, United States WMCHealth Network Full timeJob Details:Physician / Radiation Medicine / Valhalla, NY Job Summary:The Westchester Medical Center Health Network and New York Medical College are seeking a new faculty radiation oncologist committed to providing and defining state-of-the-art care. The successful candidate will lead growth of new and expanding clinical and research programs. Potential...
-
Physician - Radiation Medicine
1 month ago
Valhalla, United States Westchester Medical Center Health Network Full timeThe Westchester Medical Center Health Network and New York Medical College are seeking a new faculty radiation oncologist committed to providing and defining state-of-the-art care. The successful candidate will lead growth of new and expanding clinical and research programs. Potential areas of focus for this new position include gynecologic, breast and...
-
PATIENT LOGISTICS COORDINATOR
1 week ago
Valhalla, NY 10595, USA, United States WMC Health Full timeJob Details:Job Summary: The Patient Logistics Coordinator is responsible for assisting the Medical Director of Emergency Medicine including but not limitied to Transfer Center operations, Patient Placement, and patient flow required to provide appropriate, effective, and efficient patient care. The Patient Logistics Coordinator is empowered to remove...
-
Director, Nursing
2 weeks ago
Valhalla, United States WMC Health Full timeJob Details: Job Summary Job Summary:The Director of Nursing provides daily operational administration for nursing and other patient care areas at Westchester Medical Center. The Director of Nursing supervises, coordinates, implements and directs ongoing administrative aspects of assigned service lines. The Director of Nursing recommends to the Assistant...
-
Intermediate Nursing Aide
2 days ago
Valhalla, United States Westchester Medical Center Full time**Job Details**: Distinguishing Features of the Class: Under the supervision of a Registered Professional Nurse, an Intermediate Nursing Aide provides direct patient care to an assigned group of patients, prepares patients for treatment and procedures, and assists in the general care of patients. This position differs from Patient Care Technician in that the...
-
Valhalla, United States WMC Health Network Full time**Summary:** The Westchester Medical Center Department of Physical Medicine and Rehabilitation is seeking a Physiatrist specializing in neurorehabilitation / acquired brain injury to join our growing program. This individual will be expected to lead and develop a neurorehabilitation program while providing neurorehabilitation physiatry services, including...