Summer ITS Application Support Assistant

3 weeks ago


Waterville, United States Colby College Full time
Job Description
Department:
Consulting & Solutions - JMPay Rate Type:
HourlyEmployee Type:
Job Summary:
Administrative summer employment.Working as a member of the ITS Consulting and Solutions team and Data Governance, the Application Support Assistant will perform work in support of the College's enterprise software systems, including Workday, Jenzabar CX, and other College applications. Work will include assisting with new system and app implementations in the form of gathering requirements, and documenting implementation details. Technical work, such as configuration and testing in Workday and other systems, may be a part of this work. Related support duties may include creating and organizing documentation in the Confluence wiki, helping to categorize and dispatch incoming issues in the Jira issue tracking system, and managing documentation for new initiatives.

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