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Housekeeping

4 months ago

Boiling Springs, United States The Terraces at Lakewood Full time

Housekeeping/Laundress

Our number one priority is our Residents. We offer an unparalleled quality of life at all levels of retirement. We welcome you to join our team and find your place here as we have many opportunities for your career to grow.

Benefits:

  • Competitive Salary
  • Paid-Time Off with rollover; Paid Personal Days
  • Flexible Schedule; Full-time/Part-time available
  • Health Insurance, Dental Insurance, Vision Insurance
  • Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
  • Career Growth Opportunities
  • Tuition Reimbursement
*Some benefits may only be eligible to full-time team members.

JOB SUMMARY:

This role is primarily responsible for maintaining assigned areas in a clean, sanitary, safe, orderly and attractive manner in accordance with established procedures and as directed by the supervisor. The highest degree of cleanliness and sanitation is to be maintained at all times.

Minimum eligibility requirements
  • One year related experience in a similar environment with on-the-job training preferred
  • Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job
  • Ability to remain calm under stressful situations
  • Must demonstrate the ability to work responsibly as a team member as well as an individual
  • Must be honest, fair, and dependable, respect confidentiality and the rights and privacy of others and local, state, and federal laws
  • Must have compassion for and desire to work with the elderly
  • Must meet all health requirements
  • Must pass a criminal background check
  • Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation
Essential functions:
  • Follow cleaning schedule and instructions as directed by supervisor, including residential homes and public areas
  • Sweep and vacuum all assigned areas
  • Clean and/or polish all room furnishings, fixtures, ledges, and heating/air conditioning units in resident rooms and all public areas
  • Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, and deodorizing
  • Clean all community showers, toilets, sinks, countertops, and baseboards, and stock with paper towels, toilet paper, soap, and shampoo
  • Clean and check model rooms and work in concert with the maintenance to ensure that all incoming residents' homes are cleaned and ready for move-in
  • Clean all hallways, stairways, etc., as necessary
  • Clean employee break area when necessary
  • Empty trash in offices and public areas
  • Report to the supervisor any unsafe/hazardous conditions within the Community and any needed repairs to housekeeping or other facility equipment
  • Keep janitor closets and housekeeping supply rooms clean and orderly
  • Other duties and responsibilities as deemed necessary and appropriate by the supervisor
Customer service:
  • Responsible for ensuring that all employees are providing excellent customer service to internal and external customers
  • Perform job duties for residents and team members in a courteous and professional manner
  • Taking initiative to ensure resident safety and satisfaction is a priority
  • Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators)
  • Communicate professionally and cooperate with the supervisor and all community personnel
Residents' rights:
  • Ensure compliance and understanding of all regulations regarding residents' rights
Other:
  • Follow & communicate company policies and procedures
  • The job description provides a framework for the job; other duties may be assigned as necessary
Working conditions (travel, hours, environment):
  • Scheduled hours; possible overtime. Works in other positions temporarily, when necessary
  • Subject to frequent interruptions
  • Is involved with residents, personnel, and visitors under all conditions and circumstances
  • Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
  • Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants
  • May be subject to the handling of and exposure to hazardous chemicals
Physical/sensory requirement:
  • Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • Must be able to move intermittently throughout the day
  • Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff
  • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the community