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Dispatcher
4 days ago
WHAT SETS HELIOS APART:
- Competitive hourly wages
- Paid company holidays and paid time off
- Career growth opportunities, promote from within culture
- Benefits package
- Dispatch work orders during business hours for assigned districts.
- Communicate job progress with Account Managers, advise them on scheduling delays.
- Coordinate proper technician assignments for quoted repairs.
- Follow up on all return status. Work with Account Manager to keep job moving.
- Work with Regional Service Manager on any unscheduled truck repairs.
- Dispatchers will work together with Regional Service Manager to help monitor technician time on jobs.
- Dispatcher will work together with Regional Service Manager to closely assess entire workload and determine manpower for over time and weekend work.
- Issue POs to techs in assigned area.
- Schedule all approved quoted repairs within 2 business days of part delivery.
- High school education or GED; Associates and/or bachelor's degree preferred.
- Minimum 2-3 years' dispatcher experience.
- Valid driver's license
- Demonstrated experience in customer service.
- Proven flexibility and dependable performance.
Helios Service Partners determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $19 to $25/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
#LI-AY1
Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America's top multi site businesses.
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