Guest Service Representative

1 day ago

Yorba Linda, United States Pacifica Hotels Full time

Guest Service Representative - Part Time Residence Inn Anaheim Hills Yorba Linda is looking for an outstanding Guest Service Representative Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Essential functions and responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests and fellow team members. Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing Company's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner. Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel. Perform other duties as assigned, requested or deemed necessary by management. Health benefits, travel perks & more 401k, vacation and sick leave are offered with this position along with a team member travel program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year. Salary Range: $18.00 - $19.00/hr. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Guest Service Representative

    2 hours ago

    Yorba Linda, United States Pacifica Hotels Full time

    Guest Service Representative - Part Time Residence Inn Anaheim Hills Yorba Linda is looking for an outstanding Guest Service Representative! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Essential functions and responsibilities of the job...

  • Guest Service Representative

    3 weeks ago

    Yorba Linda, United States Pacifica Hotels Full time

    Guest Service Representative - Part TimeResidence Inn Anaheim Hills Yorba Linda is looking for an outstanding Guest Service Representative! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis.Essential functions and responsibilities of the job...

  • Guest Service Representative

    6 days ago

    Loma Linda, MO, United States KMG Hotels Full time

    About the JobAbout the Job Holiday Inn is looking for a part-time to full-time front desk person. Hours for this position would be 2 days 7a-3p weekdays and 2 days 3p-11p on weekends. Possibility for more hours as business picks up. The Role: The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service...

  • Guest Service Representative

    6 days ago

    Loma Linda, MO, United States KMG Hotels Full time

    About the JobAbout the Job Holiday Inn is looking for a part-time to full-time front desk person. Hours for this position would be 2 days 7a-3p weekdays and 2 days 3p-11p on weekends. Possibility for more hours as business picks up. The Role: The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service...

  • Guest Service Representative

    7 days ago

    Loma Linda, MO, United States KMG Hotels Full time

    About the JobAbout the Job Holiday Inn is looking for a part-time to full-time front desk person. Hours for this position would be 2 days 7a-3p weekdays and 2 days 3p-11p on weekends. Possibility for more hours as business picks up. The Role: The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service...

  • Guest Experience Lead

    3 days ago

    Yorba Linda, CA, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for...

  • Guest Experience Lead

    2 days ago

    Yorba Linda, CA, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for...

  • Guest Experience Lead

    18 hours ago

    Yorba Linda, CA, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for...

  • Customer Service Representative

    2 weeks ago

    Yorba Linda, CA, United States Chevron Full time

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely...

  • Sales and Service Associate

    4 weeks ago

    Yorba Linda, United States 24 Hour Fitness Full time

    24 Hour Fitness - JobID: BE0676E2B1B4453E9000C43B7170E5E9 [Guest Service / Front Desk] As a Sales and Service Associate at 24 Hour Fitness, you'll: Deliver an outstanding and well-rounded sales and service experience to all guests and members; Ensure guests have a welcoming, informative, and enjoyable experience when they visit; Help inspire guests to take...