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Managing Director, CRE Servicing
2 months ago
SitusAMC Managing Director, CRE Servicing & Asset Management Pierre, South Dakota SitusAMC is where the best and most passionate people come to transform our clients businesses and their own careers. Whether youre a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
This position is supervisory and has direct reports. Senior management level tactical and strategic responsibility for heading a business unit resulting in the delivery of services for multiple clients, multiple internal stakeholders, or multiple projects in an accurate, timely and high-quality manner. Responsible for the day-to-day management of client support engagements, sub-groups and/or projects. This position requires a strong command of CRE loan servicing, asset management processes, loan data and protocols as it relates to most CRE property types with the ability to handle virtually any project issue without input from senior management. Administrative and fiscal tactical oversight is required requiring responsibility for managing, mentoring and developing staff. Responsibilities include developing, implementing and seeing core operational projects through to successful completion; interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; addressing internal and external complaints, and resolving problems.
Essential Job Functions:
Manage and supervise staff, projects and/or processes
Manage internal shared services and/or external vendor resource groups for operational leverage
Actively participate with business development & marketing department staff to identify prospective clients and new business services
Provide strategic direction to the business through a collaborative involvement of the business senior management team
Ensure SAM is being presented and positioned appropriately in industry publications and conferences
Develop event budget, approve conference attendance, monitor industry involvement
Develop and monitor department/client/account strategy/projects and performance metrics
Work with the business development group to enhance internal education efforts
Maintain awareness of SitusAMCs relationships and service offerings
Utilize the system to manage employees, provide clarity on employee availability and performance metrics
Maintain and enhance quality control procedures across the business unit platform
Oversee the acquisition and dissemination of relevant economic, real estate and capital market information and trends
Assist with management and collection of client A/R
Become a catalyst to assist the business units senior management in developing strategies
Participate in the employee compensation process
Manage upward relationships and infrastructure relationships
Such other activities as may be assigned by your manager
Qualifications/Requirements:
Minimum of a bachelors degree with a preferred field of study; legal, accounting, finance, real estate, management, JD and or MBA degree preferred
Minimum 15+ years experience in CRE loan servicing and asset management
Minimum 15+ years of management experience
Manages and mentors employees to ensure their success
Responsible for profit and loss accountability for the assigned business unit
Superior business writing skills
Strong leadership skills
Ability to manage direct reports
This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization.
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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