Banquet Bartender

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location:
Hilton Pensacola Beach

We are looking for an experienced Banquet Bartender to serve drinks to guests at special events and banquets. You should be able to make a variety of popular cocktails and must be familiar with different types of wine and beer. Experience preferred in handling a high volume of beverage sales. Your duties involve working behind the bar, taking orders, and serving guests mixed drinks or other beverages they order. Your other responsibilities are to prepare the bar for any events and break down after. In some cases, you also manage a ticket system for drinks at the event. You will also be responsible for ensuring that guests do not overindulge.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.

- Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.

- Engages and creates a positive experience for guests.

- Ability to make a variety of popular cocktails and be familiar with different types of wine and beer.

- Takes beverage orders from guests.

- Prepares and serves beverages that are both alcoholic and nonalcoholic, following recipes and procedures for crafting specialty beverages.

- Recommends beer or wine selections to guests.

- Stocks beer and wine, washes utensils and tools, and wipes down surfaces.

- Maintains the bar area and makes sure that all products, drinks, and cups are readily accessible and available for use during an event.

- Collects payments from guests, processes credit card transactions, and accurately manages cash transactions, settling tabs before the end of events.

- Keeps an eye out for potentially unsafe situations and overindulgence and ensures that no alcohol is consumed by minors.

- Maintains a friendly attitude, attending all guests in an efficient and prompt manner.

- Organizes special functions as directed by management.

- Stays current and up to date with all hotel's special events.

- Projects a professional manner with an emphasis on hospitality and guest service.

- Maintains a clean, healthy, and safe working area.

- Handles guest complaints and solve problem to the degree possible.

- Performs any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.

2. Minimum 1 year of bartending and customer service experience required, hospitality industry preferred.

3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.

5. Knowledge of reservation and POS systems.

6. Ability to work with computers and good knowledge of operating software preferred.

7. Must be able to multi-task and be detail oriented.

8. Must be a team player.

9. Ability to work independently with minimal supervision in a high degree of autonomy.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.