Administrative Specialist II, Urban Districts, Grade N21

Urban District Administrative Specialist II The Urban Districts (UDs) serve as vital stewards of Montgomery County's key business districtsBethesda, Silver Spring, Wheaton, and Friendship Heightsdelivering essential services that support thriving, inclusive, and economically vibrant communities. Core services provided by the UDs include ambassadorship and public engagement, security coordination, multi-stakeholder collaboration, streetscape and public realm maintenance, tree and walkway care, marketing and promotions, and a wide array of community-based events throughout the year. Operating within the Community Engagement Cluster, the UDs are closely aligned with the mission of the Regional Services Centers, which are committed to making Montgomery County inclusive, accessible, and responsive to all residents. These centers act as a bridge between County leadership and the communityensuring that public concerns are heard, understood, and translated into meaningful action. Urban District teams' function under the direction of the Regional Services Centers Directors (SSRSDs) and play a critical role in ensuring that each district remains clean, safe, welcoming, and visually appealing - creating the conditions necessary for social connection, cultural vibrancy, and long-term economic vitality. We're seeking a highly motivated and detail-oriented Administrative Specialist II to join our Urban Districts team. The ideal candidate is a strong communicator, organized problem-solver, and experienced administrative professional who thrives in a fast-paced environment. You will play a pivotal role in supporting key operational areas including Human Resources (HR), Accounts Payable (AP), Accounts Receivable (AR), procurement, and IT coordination. As our HR liaison, you will be the go-to person for all department employeesmanaging recruitment, onboarding, wage studies, and ensuring compliance with collective bargaining agreements. You will also assist with payroll processing, departmental workforce reports, and support HR-related communications. You bring a proactive mindset to high-level administrative supportadvising Directors, coordinating executive-level responses, assisting with inventory and procurement, and maintaining critical SOPs. You are comfortable navigating complex systems like Oracle, BASIS, and MC Time, and have experience handling sensitive HR matters with discretion. In this role, you will also manage the department's Active Directory access, serve as the point of contact for telecommunications and TEBS support, and assist with procurement tasks including requisitions/purchase orders creation. If you are someone who values public service, enjoys variety in your daily responsibilities, and takes pride in supporting the behind-the-scenes operations that keep departments running smoothlywe would love to hear from you. As an Urban District Administrative Specialist II, you will play a vital role in supporting the operational, human resources, and administrative functions of the Urban Districts. This position requires a high level of independence, attention to detail, and the ability to manage multiple priorities across various functional areas. Key Responsibilities: Human Resources Liaison (up to 60%): Serve as the primary point of contact for all HR-related matters for Urban District staff. Coordinate end-to-end recruitment processes, including job postings, interviews, and hiring logistics. Prepare job offers and conduct wage equity analyses for union and non-union positions. Lead onboarding and offboarding processes for employees. Address employee grievances and union-related issues, ensuring compliance with collective bargaining agreements (CBAs). Process Workforce Reports in BASIS to support the department's operating budget. Provide payroll and MC Time support to staff. Draft HR-related memos and maintain departmental Standard Operating Procedures (SOPs). Administrative Support (up to 15%): Provide high-level administrative support to Urban District leadership and staff. Advise Directors and team members on administrative policies and operational procedures. Coordinate responses to MPIAA and CountyStat inquiries. Assist with asset management, inventory tracking, and supply ordering. Maintain and update departmental SOPs. IT Support (up to 15%): Act as the telecommunications liaison, managing phone extensions and County-issued mobile devices. Serve as the lead administrator for the department's Active Directory. Function as the primary contact for TEBS, including approvals and troubleshooting. Procurement and Grant Management Support (up to 10%): Support procurement processes by creating requisitions and purchase orders in Oracle. Assist with contract and solicitation activities. Serve as a backup for procurement functions as needed. Minimum Qualifications: Experience: Two (2) years of professional administrative experience related to Human Resources (HR) and/or IT Asset Management and Administrative Support. Education: Graduation from an accredited college or university with a Bachelor's Degree. Equivalency: An equivalent combination of education and experience may be considered. Substitutions: Education for Experience: Additional education will substitute for the required experience on a year-for-year basis. Experience for Education: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis. Licenses, Registrations, Certifications, or Special Requirements: None. Medical Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role. Preferred Criteria, Interview Preferences: All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Referred List, and may be considered for an interview. Preference for interviews will be given to applicants with experience in the following: Experience serving as an HR liaison, including recruitment coordination, onboarding/offboarding, and timekeeping support (e.g., MC Time). Familiarity with collective bargaining agreements and handling employee relations in a unionized environment. Proficiency using enterprise systems such as Oracle, BASIS, and Active Directory. Experience coordinating IT and telecommunications support, including mobile device and account management. Knowledge of procurement processes, including requisition and purchase order creation. Strong organizational and communication skills, with the ability to manage sensitive information and support executive-level staff. Ability to draft and maintain internal documentation such as SOPs and HR memos.