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Food Runner

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Louisville, United States Derby City Gaming Full time
SPECIFIC DUTIES AND RESPONSIBILITIES

  • Manages the flow of finished product from the kitchen to the guest
  • Assist in organizing order tickets and proper placement of food on food trays
  • Assist in delivering orders/running food to maintain prompt service to guests
  • Addresses food/beverage or service related guest issues and utilize creativity and resources available to maintain optimum satisfaction
  • Inspect the premises according to quality and sanitation standards and assist in overall cleanliness
  • Transfer important information between the kitchen and the wait staff
  • Eliminate obstacles in service, food preparation lines or dishwashing
  • Support bussers/servers in their tasks as assigned
STANDARDS OF PERFORMANCE
  • Works on the floor 100% of the time with a "hands-on" mentality for guest service
  • Maintain interpersonal working relationships among all Team Members and the public
  • Excellent verbal and written communication skills
  • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
  • Outstanding coordination and multitasking abilities
  • Ability to remain calm under stressful situations
  • Strong leadership and communication skills
  • Self-motivated with attention to detail
  • Strong analytical skills
  • Knowledge of menu items and service as well as overall restaurant operations
EDUCATION, TRAINING, AND EXPERIENCE
  • One to two years experience at a high volume restaurant
  • High school diploma required.
  • Able to obtain and maintain a valid Kentucky gaming/racing license