Product & Design Engineer

2 weeks ago


New York, United States Higher People Full time
Title: Product & Design Engineer

Location: Remote or Hybrid (Greenwich Village, NYC)

Reporting Structure: Founder & CEO

Company Description

Our client has created a platform for building human-like AI phone agents that answer their customers' phone calls and make calls for them. Their agents are 99% cheaper than human call reps, more accurate, and infinitely scalable. Plus, they're fully integrated with their customer's existing tech.

As they prepare for an exciting phase of growth and launch new product offerings, they are looking for a seasoned Product Engineer to join their dynamic team in New York City.

Responsibilities

They are seeking a Product Engineer who is passionate about building AI-driven platforms that redefine customer interactions over the phone. In this role, you will design and develop key components of our AI phone agent systems, ensuring they meet their high standards of usability and integration.

The Product & Design Engineer will be responsible for:

  • Designing, building, and maintaining scalable and efficient systems that power their software platform.
  • Working closely with cross-functional teams to integrate their solutions with existing customer technologies.
  • Continuously improving their product based on direct feedback from customers and internal teams.
  • Engaging in the full product lifecycle from conception through release, focusing on usability, high availability, and minimal customer support requirements.
  • Contributing strategically to the development of new features and the overall growth of their technology offerings.
Is this you?
  • Proven experience in software development with a strong background in data structures, algorithms, and software design.
  • Skilled in programming languages such as TypeScript, and frameworks like Next.js.
  • Experience building design systems and component libraries.
  • Excellent problem-solving skills, with a creative and analytical approach to building and improving complex systems.
  • Strong communication skills, capable of conveying technical concepts to non-technical stakeholders and gathering meaningful feedback.
  • Ability to work independently in a fast-paced, dynamic startup environment.
#Perks
  • A role at the cutting edge of AI technology where your work directly shapes how businesses interact with their customers.
  • The opportunity to work with a talented, passionate team committed to innovation and quality.
  • Competitive salary, equity packages, and comprehensive benefits.


Compensation

$180K - $250K •0.25% - 0.5%

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