Parts Technician
4 weeks ago
DescriptionArmor Equipment is a full-service distributor and maintenance center for private and municipal refuse and street sweeper customers. Originally located in St. Louis in 1970, Armor distributes a full line of new and used equipment, including Heil refuse trucks, Tymco street sweepers, Sewer Equipment Trucks and Trailer Jetters, ODB Xtreme Vac trash / debris & leaf collection units, containers and compactors. The parts department is stocked with new OEM and aftermarket parts for all types of vehiclesWe pride ourselves in having a thorough knowledge of the trucking and sewer industries, with our strong dedication to provide our valued customers with the highest quality of services. Those are the foundations upon which we have grown our company. As a Parts Technician with Armor Equipment, you will provide parts support for the Branch.RequirementsJob Responsibilities:Answer telephone, research parts, and process orders.Maintain cleanliness of the parts department.Manage parts inventory.Account for department profit and loss.Monitor and communicate order status to customer, including all backorders.Communicate with branch and factory to expedite orders when necessary.Resolve any customer issues, problems, or complaints to satisfy the customer.Ensure accurate and timely ordering from vendors and invoicing to customers.Support and assist the Service Department, Territory Managers, and Sales Manager.Follow company policies and procedures.Take ownership and responsibility for offsite parts inventory consignment.Place orders with branch and other outside chosen vendors.Process, file, and maintain invoices and bills of lading for incoming parts.Runs and operates forklift on a regular basis.Perform all other duties as assigned.Job Requirements:Great interpersonal skills - at all times display honestly, ethics, and integrity.Be self-managed and self-motivated.Ability to cope with pressure, multiple projects, and frequent interruptions.Proficient computer skills with Microsoft Office including Outlook, Excel, and Word.Strong verbal and written communication skills.Understanding of and adherence to confidentiality.Follow all safety rules and guidelines.Present a professional image in personal appearance, dress, and preparation.Working Conditions: Hours will be 7:00 a.m. - 3:30 p.m., Monday through Friday plus overtime as required. This is an hourly, non-exempt position.Benefits:Uniquely Armor: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and moreExcellent Compensation: Great pay, pay bonus incentives, 401K with employer match.Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.Company Support: Continuous training and safe working environment.Armor Equipment is proud to be an Equal Opportunity Employer
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