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Housekeeping

3 months ago

Columbus, United States InTown Suites Full time

Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.

Anote la direccin de correo electrnico y la contrasea que utiliza para completar su solicitud de empleo. Si nos contactamos con usted para este puesto, debes poder recibir correos electrnicos al correo electrnico que utilizaste.

English Version:

I. Position Responsibilities: Essential

  • Clean guest rooms according to company standard operating procedures
  • Remove trash and miscellaneous debris from guest rooms and surrounding areas
  • Ensure all areas of hotel are up to company standards even if not assigned cleaning area
  • Clean bath area including: tub, toilet, sinks, walls, lights, removing and replacing bath linens
  • Clean kitchen and dining area including: refrigerator, microwave, sink, counters, cabinets, and tables
  • Clean floors by vacuuming and washing floors according to standard operating procedures
  • Maintain all furnishings by dusting and polishing furniture and appliances
  • Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
  • Notify Head Guest Room Attendant of room readiness
  • Keep supplies ready by restocking housekeeping cart at the end of shift
  • Operate housekeeping equipment by following standard operating procedures
  • Notify supervisor immediately of any safety and/or security violations of policy
  • Notify supervisor immediately of any guest concerns
  • Maintain superior customer service when interacting with guest
II. Essential Skills/Credentials/Experience/Education
  • Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
  • Ability to follow instructions, directions and meet deadlines
  • Ability to clean a minimum required rooms per shift
  • Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
  • Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • Ability to manage multiple activities often in stressful situations and with time constraints
III. Preferred Skills/Credentials/Experience/Education
  • Experience levels required may vary based on the size, volume and character of hotel
  • Any combination of education and experience equivalent to high school diploma
  • Any other combination of education, training or experience that provides the required knowledge, skills and abilities
  • Minimum 1-year housekeeping experience
IV. Mental and Physical Demands

Physical Demands:
  • Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
  • This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.
  • Indoor work with hard and carpeted surfaces
  • Standing for eight (8) hour shifts
  • Exposure to extreme weather conditions, cold and heat.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Versin en Espaol:

I. Responsabilidades del puesto: esenciales
  • Limpiar las habitaciones de los huspedes segn los procedimientos operativos estndar de la empresa
  • Retirar la basura y otros residuos de las habitaciones de los huspedes y las reas circundantes
  • Asegurarse de que todas las reas del hotel cumplan los estndares de la empresa, incluso si no son su rea de limpieza asignada
  • Limpiar el rea de bao, lo que incluye la baera, el inodoro, los lavabos, las paredes y las luces, as como retirar y reemplazar las toallas
  • Limpiar el rea de cocina y comedor, lo que incluye el refrigerador, el microondas, el lavabo, las encimeras, los muebles y las mesas
  • Aspirar y limpiar los pisos segn los procedimientos operativos estndar
  • Limpiar y pulir todos los muebles y electrodomsticos para su mantenimiento
  • Limpiar el revestimiento, la parrilla del aire acondicionado, las puertas y las ventanas para mantener el aspecto externo de la habitacin
  • Notificarle al director de camareros que la habitacin est lista
  • Mantener los suministros listos reabasteciendo los carritos de limpieza al final del turno
  • Utilizar los equipos de limpieza segn los procedimientos operativos estndar
  • Notificarle al supervisor de inmediato sobre cualquier violacin de la poltica de seguridad
  • Notificarle al supervisor de inmediato sobre cualquier inquietud de los huspedes
  • Mantener un alto nivel de atencin al cliente al interactuar con los huspedes
II. Habilidades esenciales/credenciales/experiencia/educacin
  • Tener un buen conocimiento de los procedimientos operativos estndar y las tcnicas de limpieza y lavandera
  • Capacidad de seguir indicaciones e instrucciones y de cumplir los plazos
  • Capacidad de limpiar la cantidad mnima requerida de habitaciones por turno
  • Capacidad de fregar superficies, extender los brazos hacia arriba durante las tareas de limpieza, encorvarse, inclinarse y agacharse
  • Capacidad de realizar una variedad de tareas de limpieza y lavandera en respuesta a las necesidades comerciales
  • Capacidad de inspeccionar visualmente las habitaciones de huspedes, reas pblicas, reas de servicio, etc., para determinar la calidad de la limpieza y presentacin
  • Capacidad de realizar varias tareas a la vez, a menudo en situaciones de estrs y con lmites de tiempo
III. Habilidades preferidas/credenciales/experiencia/educacin
  • Los niveles de experiencia pueden variar segn el tamao, el volumen y el carcter del hotel
  • Cualquier combinacin de educacin y experiencia equivalentes a un diploma de escuela preparatoria
  • Cualquier otra combinacin de educacin, capacitacin o experiencia que proporcione el conocimiento, las habilidades y las capacidades que se requieren
  • Un ao de experiencia en limpieza como mnimo
IV. Exigencias mentales y psicolgicas

Exigencias fsicas:
  • Cargar o mover hasta 25 libras de peso regularmente y, en ocasiones, hasta 50 libras.
  • En ocasiones, este cargo requiere que el empleado se siente, trepe o haga equilibrio; se encorve, se arrodille, se agache o gatee.
  • Las capacidades especficas de la vista que se requieren para este trabajo son, entre otras, ver a corta y larga distancia, ver los colores, tener visin perifrica y buena percepcin de la profundidad, y la capacidad de ajustar el enfoque.
  • Trabajo interno con superficies duras y alfombradas.
  • Estar de pie durante turnos de ocho (8) horas.
  • Exposicin a condiciones climticas extremas de fro y calor.


La empresa ha revisado esta descripcin del trabajo para asegurarse de que se hayan incluido las funciones esenciales y las tareas bsicas. Esta descripcin tiene el objetivo de proporcionar las pautas con respecto a las expectativas del trabajo y a la capacidad de que el empleado realice las tareas del cargo descrito. No debe interpretarse como una lista de todas las funciones, responsabilidades, habilidades y capacidades. Los gerentes o supervisores podran asignar funciones y requisitos adicionales segn consideren apropiado. Este documento no representa un contrato de empleo explcito o implcito, ni altera su empleo a voluntad, y la empresa se reserva el derecho a cambiar esta descripcin del trabajo o a asignarle tareas al empleado, segn considere apropiado.