Guest Room Attendant

2 months ago

Golden, United States Caesars Entertainment Full time
Job Description

POSITION SUMMARY
Provide excellent housekeeping in all guest rooms according to policy and procedures.

RESPONSIBILITIES
  • Change bed linen daily.
  • Vacuum carpet daily.
  • Dust all furniture (picture frames, lamps, TV's dressers and all other room items) daily.
  • Remove fingerprints and smudges from mirrors, shiny surfaces, windows, etc.
  • Thoroughly clean the bathroom area washtub, tiles, sink, floor, toilet, walls, doors, etc.
  • Replenish toilet tissue, facial tissue, soap and other amenities.
  • Load linen cart with all supplies for designated work area. Keeps supply closet clean and in order.
  • Make room check at designed time marking slip vacant or occupied.
  • Ensure the safety and security of guests and team members.
  • Always maintain a pleasant, friendly and welcoming attitude at all times.
  • Have complete knowledge of all special events and promotional activities.
  • Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations.
  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Public relations and guest service skills.
  • Able to accurately perform all assigned job duties in a fast-paced environment.
  • Accuracy in completing assigned duties.
  • Knowledge of Innkeepers Laws and OSHA regulations and safety.
  • Other duties as assigned.
QUALIFICATIONS
  • High school diploma or GED equivalent.
  • One year experience in housekeeping field.
MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT
  • Guest rooms located in a high rise hotel.
  • Exposed to all temperatures, some excessive noise, dust, fumes and cleaning chemicals.
  • Use of elevators, stairs and escalators.


The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

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