Sr. Cloud Engineer

Sr. Systems EngineerWork Location: Remote

DescriptionSenior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.

Essential functions:

You will work on small to large complex requests with respect to deployed cloud infrastructure technologies within Microsoft Azure, Amazon AWS.The Candidate will work closely with other Cloud Engineers to architect and drive cloud deployment standards and templates across the whole development lifecycle, from sandbox, concept, through development environments and ultimately Production environments.Candidate will provide guidance around the created standards and templates such that cloud deployments can be handled by a variety of Cloud team members involved in onboarding throughout the all environments as well as production incremental changes and troubleshooting.Candidate will interact with Cloud team, engineering, and operations with respect to production and development, providing input around process improvements between teams, between customer relationships and business tool owners.The candidate will feel comfortable handling complex operational, day 2 operational issues, upon escalation.The candidate will feel comfortable with coaching other members of the cloud teams.This candidate will work independently and collaboratively with varying skillsets across the organization, with latitude for independent judgment and consulting with peers on all projects.Deliver Network Infrastructure and Security standards and practices across the organization. Utilizing Enterprise Terraform and ancillary technologies, such as Bitbucket to drive standardsFormulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.Evaluate various lines of business requirements, compare that with available cloud technologies, and through collaboration, produce a technical solution that is cloud ready.Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.Influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.Identifies and documents technical strategies, objectives, and drivers.Analyzes and documents technical processes and metrics and identifies improvement opportunities.Proactively investigate known and unknown error conditions; following prescribed error correction processes as well as documenting resolutions that were not previously identified.Analyze problems/trends with client systems and applications and takes steps to avoid recurrence.Recognize abnormal processing conditions and raise appropriate issues as needed.Re-engineering processes to deliver greater effectiveness and efficiency.Identifies/documents how applications and systems interact to support business processes.Assesses, applies, and projects the impact of system changes on users and internal and external clients or stakeholders.Uses knowledge of systems and industry requirements to develop or modify complex information systems.Will mentor, guide, advise and/or check the work of less experienced business systems analysts.Considers business implications of the application of technology to the current business environment.Other related duties assigned as needed.This position typically requires five or more years of IT architecture and cloud operational experience.

REQUIRED EXPERIENCE:Advanced Soft skills around working with people.Ability to listen and exhibit empathy all in an effort to drive customer satisfaction.

6 or more years of hands on working as Cloud engineer supporting Azure Cloud and AWS Cloud3 years of Hashicorp Terraform Enterprise development with the following key skills: Terraform CRUD operations • Terraform modules -- how to consume and contribute to them Terraform remote statesTerraform state managementProficient in translating abstract solutions into fully developed Terraform Enterprise code utilizing a combination of disciplines/concepts like modules and state.Proficiency in Open Source and Git ConceptsGoogle Cloud is desirable.3 or more years of Application Support3 or more years of Network Support and troubleshootingProficient knowledge of IP networks, subnets, routing.3 or more years of coding solutions and scripting processes for automation.Microsoft Active Directory, LDAP technologies, etc.3 or more years of experience deploying and troubleshooting key cloud network technologies: Load balancer, Application load balancers, firewall.3 or more years of experience of integration with cloud deployed solutions, back to on premise data centers, cross cloud integrations, etc.Administration of Microsoft Windows Operating systems and Linux Red Hat Operating systems.Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.Excellent collaborative skills and attitude.Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributorsProcess oriented candidate who enjoys automatingWillingly shares relevant technical and/or industry knowledge and expertise to other resourcesExcellent analytical, decision-making, problem-solving, team, and time management skillsAbility to persuade and influence others on the best approach to take.Practical experience with Power Automate and/or Logic Apps.Work closely with software developers, production support, and information security to automate and support infrastructure and tooling in cloud-based platformsLeverage infrastructure-as-code (IaC) to architect and provision all workload resources and components using cloud-agnostic and/or cloud-native toolingApply automated deployment tool sets and infrastructure including environments and code management using Continuous Integration and Continuous Delivery processesBuild solutions based on security, monitoring, logging, and alerting requirementsIntegrate on premise solutions with Cloud resources• Develop testing use cases and detailed testing plans that map to the documented business and technical requirements, Monitor application performance and detect conditions affecting the health of IT cloud services in various cloud platforms

Required Experience:5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology

PREFFERED CERTIFICATION

AWS Solutions Architect AssociateAzure

EDUCATION REQUIREMENTSA Bachelor's degree in computer science or information systems Required, Master in Computer Science or Security desired.

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