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Customer Service Specialist West Valley City, UT
1 month ago
Oh, Hi We are Foursight Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row, Mountain West Capital Network Utah's Fastest Growing Companies for six years in a row, and we have been listed in Inc. 5000 Fastest Growing Companies Don’t just take our word for it, check out our employee reviews on Google, Indeed, and Glassdoor As a Customer Service Specialist , you will be an important part of a team who are really the face of Foursight Capital You will often be the first person the public has contact with when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues. Location: Onsite in West Valley City, UT (No hybrid or remote opportunity) Pay: $18.00/hr + monthly performance-based bonuses up to $500. Schedule: Monday through Friday 8:00am-5:00pm with a rotating Saturday once every 6-8 weeks. Job Duties: Answer incoming calls and provide information on accounts. Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution. Resolve insurance issues and credit reporting problems with customers. Process extensions and due day change requests. Other duties as assigned by the Customer Relations Team Lead. Get in on all the awesome at Foursight We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a variety of perks and benefits: Foursight Capital Perks and Benefits Keeping You Healthy Health Insurance MotivHealth Rx Discounts Free Telehealth (with medical plan enrollment) Lasik Discount Nationwide Pet Insurance Onsite Gym Onsite Meditation Room Planning for Your Future 401k with Match up to 4% with immediate access to financial advisors Life and Disability Insurance Financial Wellness Program HSA Company Contribution up to $3k Tuition Reimbursement Work/Life Balance Minimum of 19 days PTO 7 Paid Holidays Paid Community Service with partnerships for food and blood drives #J-18808-Ljbffr
