Project Quality Manager
3 weeks ago
Job Summary
The Project Quality Function reports directly to the Project / Program Manager and functionally to the Product Line Area/Region Operations Support Manager (or equivalent). Any QA/QC Coordinators/Engineers (or equivalent), within the project, report directly to the Project Quality Function. The role of the Project Quality Manager is to achieve consistent and sustainable Service Delivery excellence throughout the project. He/she is responsible for the deployment, and assurance of Quality Systems and processes in the project aimed at systematically and continuously improving service delivery, project management, operations, and overall efficiency and effectiveness. The Quality Manager will direct the implementation of the project / quality management system and ensure compliance to operating standards and processes in the project, in order to deliver a higher standard of excellence in service quality through continuous improvement.
* Supports the development, maintenance, implementation & improvement of the Project / Quality Management System (incl Functions)
* Assesses project specific Quality risks and, with the support of the project team, defines the Quality plans, standards, procedures, metrics and accountability systems required. Tracks compliance to ensure optimum minimization of risk.
* Provides planning, coordination, communication and active and visible support and delivery assurance for the Quality Systems including status, results, follow-up, and actions.
* Monitors Compliance, Performance, Efficiency and Trends, encompassing systematic quality audit, verification and assessment programs.
* Ensures Quality reporting is consistent with the requirements of OFS-QHSE Standard 02.
* Ensures effective Service Quality Investigations are conducted by the relevant level of the organization, including, but not limited to, root cause identification, red money capture, remedial work plan (RWP) development and effective closure.
* Ensures that all required audits, self-assessments and inspections are carried out and that relevant remedial work plans are developed with effective closure.
* Monitors and analyzes Service Quality leading indicators, results, trends and performance indicators; ensuring remedial work plans address negative trends.
* Provides input to defining and supports the implementation of project work flows that streamline and simplify Project Management processes.
* Conducts Management reviews with the project team to assess the effectiveness of the Quality Management Systems and identifying required improvements.
* Working with supply Chain, ensure that the necessary tendering and qualification processes are defined and implemented for Quality critical 3rd party suppliers and contractors, is commensurate with the level of risk and contracting mode defined, as per Standard QHSE SLB 012; Contracting.
* Ensures that quality risks introduced by 3rd parties are managed and that the performance of these organizations is monitored and reviewed.
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