Service Specialist

Service Specialist Join our team as a Service Specialist and play a crucial role in starting up, commissioning, and re-commissioning customer systems that utilize DDC technology. Provide innovative solutions to mid-level systems problems by troubleshooting and collaborating with subcontractors and trades. Deliver turnkey projects on a small scale and ensure accurate documentation throughout the process. Responsibilities: Start up, commission, and re-commission customer systems using DDC technology. Troubleshoot and resolve mid-level systems problems, assisting others as needed. Deliver turnkey project delivery on small projects with a budget of 80 hours or less. Work with unitary systems such as VAV, FPB, FCU, small AHUs, basic CW/HW systems, and front-end systems. Complete and maintain accurate commissioning documentation and As-Built drawing packages. Complete paperwork on time, including time sheets, expense reports, work orders, on-site documentation, and project status reports. Ensure total system operation from controllers to sensors, including software loading, setting up trends, alarms, and reports. Calibrate systems using basic electronic test equipment such as multi-meters and laptops. Perform mid-level static commissioning of software programming. Conduct site-specific training for owners/operators on the total system. Set up operator workstations with all associated software. Perform job database backups daily or as advised. Assist with project turnover to the Service Department. Communicate with customers upon arrival and before leaving the work site. Track and record personal job progress and keep Project Manager informed. Review customer systems, suggesting improvements and scope issues to the Project Manager. Maintain a daily log of pertinent job-related activities. Adhere to safety standards with a high regard for employee and subcontractor safety. Maintain computer and networking skills for proper laptop and mobile device maintenance. Understand the operation and control of mechanical equipment and their control sequences. Essential Skills: Proficiency in HVAC, computer, electrical, and technician skills. Experience in installation, commissioning, and troubleshooting of controls and building automation systems. Knowledge of field controls, BMS, building automation, HVAC, and TCP/IP. Familiarity with electronics and tools such as oscilloscopes. Experience with Siemens, Trane, and Honeywell systems. Additional Skills & Qualifications: Bachelor's Degree in building HVAC with a focus on building automation controls. Field experience in installing and operating Automated Logic Controls and third-party control systems. Experience with Automated Logic and Phoenix software, including WebCtrl, SiteBuilder, ViewBuilder, and others. Ability to handle multiple simultaneous challenges requiring interdisciplinary knowledge. Work Environment: This position covers the NY and NJ territories. Candidates will drive their own vehicles and be reimbursed for daily expenses, including tolls and mileage, up to 56 miles per day. Reporting to Clifton daily is not required; candidates can travel directly to job sites from their homes. Contractors are eligible for reimbursement of out-of-pocket expenses such as parking and tolls. Upon becoming full-time employees, they will receive a company car, EZ Pass, and company credit card. Candidates must be able to climb ladders and lift items up to 50 lbs. Typical working hours are from 7:00 AM to 3:30 PM, with no on-call shifts in the install group. Job Type & Location: This is a Contract to Hire position based out of Queens, NY. Pay and Benefits The pay range for this position is $40.00 - $52.88/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Queens, NY. Application Deadline This position is anticipated to close on Dec 18, 2025. About Actalent: Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.