Customer Service Agent

2 weeks ago

Greeley, United States Yoder Family of Companies Full time
Now Hiring FT & PT Customer Service Reps

Flexible Schedule with no late nights

Come join Kayman Direct in building a career that is great for students, retirees or anyone with a friendly demeanor & positive attitude looking to make a difference in a person's day

Voted one of northern Colorado's best places to work.

Who Are We? We are part of a state-of-the-art automotive company built on strong family values that have been a cornerstone of the community since 1908. Our businesses are dedicated and committed to serving the Northern Colorado community with best-in-class service, sales, repairs, and customer service. We care for thousands of customers every year because of the dedicated, committed, and professionally trained members of the Yoder Family of Companies.

Learn more about who we are, our story, the services we provide and our commitment to customer safety and satisfaction, by visiting Kayman Direct

What Would You Do? The right candidates will be professional, thorough, and someone that displays an outgoing positive attitude. They will want to be genuine with their intentions and enjoy serving others. You will want to be willing to learn different strategies and be ready to put forth the effort to be skilled and intentional with your efforts.

Essential Duties and Major Responsibilities

  • Ability to answer and make outbound calls in a upbeat and professional manner
  • Perform accurate data entry.
  • Provide a positive and helpful attitude toward team members.
  • Ability to use computer programs such as Microsoft, Excel, etc.
  • Schedules appointments with interested buyers, maintaining correct and complete documentation.
  • Contacts customers on several platforms and process including but not limited to phone calls, E-mail, text, instant message.
  • Communicates effectively with new and current customers by phone, email, and/or text message.
  • Handel general inquiries from customers and direct them to the appropriate person/place.
  • Must be punctual and organized with the ability to multi-task in a fast-paced environment.
Work Hours: Flexible shifts between 7:00 AM to 6:00 PM. No late nights Full and part time positions open, start immediately

Do you have the necessary education and experience?
  • High school diploma or equivalent required.
  • 1-3 years experience in hospitality or call center experience required
  • 1-3 years automotive experience preferred
What are the total Rewards?
  • CULTURE Voted one of Northern Colorado's best places to work
  • Base compensation, Hourly: $17.50 plus bonus opportunities.
  • Competitive vacation time, sick time, paid holidays, profit sharing, 401(k), employer-paid life insurance, health, dental, vision, pet insurance, and company discounts for full-time positions.

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