![Food Lion](https://media.trabajo.org/img/noimg.jpg)
PT Customer Service Leader
4 weeks ago
Address: USA-NC-Newton Grove-306 Main Street
Store Code: Store 02595 Front End (7234560)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Duties And Responsibilities
Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
Greet each customer and uses his or her name whenever possible
Avoid personal conversations with other associates when customers are present
Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
Ensure work station and front end area of the store has a neat and clean presentation
Maintains proper knowledge of all sales associate register functions and Front End accounting services
Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
Ensure the MVP savings center KIOSK is filled with paper and properly working
Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
Performs the task of the customer lead as needed to ensure service standards are maintained
Maintain alertness and calls for assistance when needed to service customers per service standards
Is courteous and helpful to other associates
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Adhere to all company guidelines, policies and standard practices
Observe and correct all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required on front end
Successfully complete computer based training (CBT) and training aid courses
Perform all other duties as assigned
Qualifications
High school graduate or equivalent preferred
Effective communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to perform the technical requirements of cashier and service center
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents
BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 371730_external_USA-NC-Newton-Grove
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
PT Customer Service Leader
4 weeks ago
Newton, United States Food Lion Full timeAddress: USA-NC-Newton-1390 S Nc 16 Hwy Store Code: Store 00571 Front End (7212404) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy,...
-
PT Customer Service Leader
3 weeks ago
Newton, United States Food Lion Full timeAddress: USA-NC-Newton-1390 S Nc 16 Hwy Store Code: Store 00571 Front End (7212404) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy,...
-
Physician Liaison
4 weeks ago
Willow Grove, United States PT Solutions Full timePT Solutions Physical Therapy is a physical therapist-owned, private practice with points of service across the United States. Our therapists strive to serve their clients using research-driven treatments to provide relief and restoration of their normal life. Our practice brings therapists together to grow and develop owners that have industry-leading...
-
Physician Liaison
3 weeks ago
Willow Grove, United States PT Solutions Full timePT Solutions Physical Therapy is a physical therapist-owned, private practice with points of service across the United States. Our therapists strive to serve their clients using research-driven treatments to provide relief and restoration of their normal life. Our practice brings therapists together to grow and develop owners that have industry-leading...
-
Sales and Service Leader
4 weeks ago
Newton, United States LVMH Group Full timeJob ID: 247411 Store Name/Number: MA-Chestnut Mall (0350) Address: 199 Boylston Street, Newton, MA 02467, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Sales and Service Leader As our Sales and Service Leader, you’re a key team member who inspires and leads by example. You will support all...
-
Front Office Manager
4 weeks ago
Downers Grove, United States PT Solutions Physical Therapy Full timeJob Overview & Responsibilities: As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics. The Front Office Manager will have an average of 10 clinics and will be responsible for all District Front Office Supervisors, SPSCs, PSCs and Scheduling and Referral Coordinators. This position will focus on...
-
Customer Service Representative
2 weeks ago
Newton, United States TEKsystems Full timeDescription: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of...
-
Customer Service Representative
4 weeks ago
Newton, United States TEKsystems Full timeDescription: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of...
-
Customer Service Representative
4 weeks ago
Newton, United States TEKsystems Full timeTEKsytems is hiring for a customer service representative to join our clients team in Newton, Iowa! This position will start 100% onsite and transition to hybrid. MUST be available for ONSITE work in NEWTON. Description: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful...
-
Customer Service Representative
3 weeks ago
Newton, United States TEKsystems Full timeTEKsytems is hiring for a customer service representative to join our clients team in Newton, Iowa! This position will start 100% onsite and transition to hybrid. MUST be available for ONSITE work in NEWTON. Description: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful...
-
Service Leader
1 month ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) Dental insurance Employee discounts Flexible schedule Free food & snacks Tuition assistance BE A PART OF OUR SUCCESS! Educational Assistance with De Leader, Service, Retail, Lead
-
Service Leader
1 month ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: 401(k) matching Company parties Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Wellness resources BE A PART OF Leader, Service, Retail, Lead
-
Service Leader
2 months ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Wellness resources BE A PART OF OUR SUCCESS! Educational As Leader, Service, Retail, Lead
-
Service Leader
3 weeks ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: 401(k) matching Company parties Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Wellness resources BE A PART OF Leader, Service, Retail, Lead
-
Service Leader
3 weeks ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) Dental insurance Employee discounts Flexible schedule Free food & snacks Tuition assistance BE A PART OF OUR SUCCESS! Educational Assistance with De Leader, Service, Retail, Lead
-
Service Leader
3 weeks ago
Newton, United States Perkins Restaurant & Bakery Full timeBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Wellness resources BE A PART OF OUR SUCCESS! Educational As Leader, Service, Retail, Lead
-
Service Leader
6 days ago
Newton, Iowa, United States Perkins Restaurants Full timeBenefits: 401(k) matching Company parties Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Wellness resourcesJoin Our Dynamic TeamDive into an exciting opportunity with Perkins, a company that boasts a rich history dating back to...
-
Accounting Assistant
4 weeks ago
Downers Grove, United States Affiliated Customer Service, Inc. Full timeQualifications: - Basic accounting and good math skills - accounts payable, accounts receivable, billing - 2-3 years of related accounting experience - Knowledge of prevailing wage helpful but not necessary - Good computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and use of accounting software - Excellent verbal and written...
-
Front Office Manager
5 days ago
Downers Grove, Illinois, United States PT Solutions Physical Therapy Full timeJob Overview & Responsibilities:As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics. The Front Office Manager will have an average of 10 clinics and will be responsible for all District Front Office Supervisors, SPSCs, PSCs and Scheduling and Referral Coordinators. This position will focus on...
-
Service Leader
4 weeks ago
Newton, United States Perkins Restaurants Full timeBenefits: * 401(k) matching * Dental insurance * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms * Health insurance * Opportunity for advancement * Training & development * Tuition assistance * Vision insurance * Wellness resources BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary...