PT Customer Lead

4 weeks ago

Spartanburg, United States Food Lion Full time
Address: USA-SC-Spartanburg-95 Garner Rd
Store Code: Store 02661 Front End (7236138)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 347419_external_USA-SC-Spartanburg

  • Therapy / Rehab - PT

    5 hours ago

    Spartanburg, United States Spartanburg Hospital for Restorative Care Full time

    TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Day 5x8-Hour (08:30 - 17:00) shift PT opening in Spartanburg, South Carolina. This job is expected to close within 30 days.Job SummarySpecialty: PT City:...

  • Pt Customer Service Leader

    1 week ago

    Spartanburg, United States Food Lion Full time

    **Address**:USA-SC-Spartanburg-2401 Reidville Road **Store Code**:Store 02809 Front End (7237195) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. **PRIMARY...

  • PT Customer Service Leader

    4 weeks ago

    Spartanburg, United States Food Lion Full time

    Address: USA-SC-Spartanburg-95 Garner Rd Store Code: Store 02661 Front End (7236138) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Customer Service Leader

    1 month ago

    Spartanburg, United States Food Lion Full time

    Address: USA-SC-Spartanburg-95 Garner Rd Store Code: Store 02661 Front End (7236138) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • Barista - PT

    2 months ago

    Spartanburg, United States Barnes & Noble Full time

    **Barista - PT** **Location** SC - Spartanburg - Spartanburg - 2758 **Classification** Part-Time **Job Summary** Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are...

  • Barista - PT

    4 weeks ago

    Spartanburg, United States Barnes & Noble Full time

    **Barista - PT** **Location** SC - Spartanburg - Spartanburg - 2758 **Classification** Part-Time **Job Summary** Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are...

  • Travel PT

    3 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with CompHealth to find a qualified PT in Spartanburg, South Carolina, 29316!Pay Information$1,820 to $3,413 per weekAbout The PositionOur South Carolina client is seeking an experienced home health pt who can start asap. The position is located in a great area - with east access to both Columbia and the Atlantic shore. ...

  • Travel PT

    1 month ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified PT in Spartanburg, South Carolina, 29303!Pay Information$2,282 per weekAbout The PositionPrime HealthCare Staffing, a national health care staffing company with over 20 years in the business, is looking for an experienced PT for a travel contract opportunity in Spartanburg...

  • Travel PT

    4 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified PT in Spartanburg, South Carolina, 29303!Pay Information$2,282 per weekAbout The PositionPrime HealthCare Staffing, a national health care staffing company with over 20 years in the business, is looking for an experienced PT for a travel contract opportunity in Spartanburg...

  • Travel PT

    4 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with CompHealth to find a qualified PT in Spartanburg, South Carolina, 29316!Pay Information$1,820 to $3,413 per weekAbout The PositionOur South Carolina client is seeking an experienced home health PT who can start asap. The position is located in a great area - with east access to both Columbia and the Atlantic shore. ...

  • Travel PT

    20 hours ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with CompHealth to find a qualified PT in Spartanburg, South Carolina, 29316!Pay Information$1,820 to $3,413 per weekAbout The PositionOur South Carolina client is seeking an experienced home health PT who can start asap. The position is located in a great area - with east access to both Columbia and the Atlantic shore. ...

  • Physical Therapist

    1 week ago

    Spartanburg, United States LRS Healthcare Allied Health Division Full time

    We are looking for a Travel Physical Therapist Allied for a great Travel allied job in Spartanburg, SC.This Physical Therapist Travel allied job pays for 39 hours a week for 13 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.With Wanderly you can chat and apply to any agency with...

  • Travel PT

    2 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Cariant Health Partners to find a qualified PT in Spartanburg, South Carolina, 29301!Pay Information$2,336 per weekAbout The PositionAssess and treat patientsComplete documentationPlan, market and develop new programsCommunicate with patients, patients’ families and physicians and staffPresent in-services to fellow staff...

  • Travel PT

    2 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Cariant Health Partners to find a qualified PT in Spartanburg, South Carolina, 29301!Pay Information$2,336 per weekAbout The PositionAssess and treat patientsComplete documentationPlan, market and develop new programsCommunicate with patients, patients’ families and physicians and staffPresent in-services to fellow staff...

  • Travel PT

    4 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Cariant Health Partners to find a qualified PT in Spartanburg, South Carolina, 29301!Pay Information$2,336 per weekAbout The PositionAssess and treat patientsComplete documentationPlan, market and develop new programsCommunicate with patients, patients’ families and physicians and staffPresent in-services to fellow staff...

  • Retail Customer Service

    1 month ago

    Spartanburg, United States Kangaroo Express Full time

    Kangaroo Express - 1505 John B White Sr Blvd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ Kangaroo Express, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...

  • Team Lead>

    2 months ago

    Spartanburg, United States Rack Room Shoes Full time

    Rack Room Shoes - Hillcrest Shopping Center [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, guidance and training to the store staff via direction from the Store...

  • Travel PT

    4 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with LRS Healthcare to find a qualified PT in Spartanburg, South Carolina, 29303!Pay Information$1,929 to $2,139 per weekAbout The PositionReady to start your next travel adventure? LRS Healthcare offers a full benefits package, 24/7 support, and a responsive, traveler-first culture. What are you waiting for? Apply...

  • Shift Lead

    4 weeks ago

    Spartanburg, United States Crumbl Cookies Full time

    We are looking for a results driven Shift Lead to be responsible for the overall shift management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Shift Lead responsibilities may include supervising bakers and other staff while continuing to produce on the floor. Food...

  • Travel PT in Spartanburg, SC

    2 weeks ago

    Spartanburg, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified PT in Spartanburg, South Carolina, 29316!About The PositionPrime Time Healthcare is a nationwide leader in staffing Allied Health Professionals, RN Travel Nurses, Travel CNAs, and Travel LPNs. With access to thousands of Hospitals and community facilities across the country, our...