Waiter/Waitress (Room Service) - Wyndham Grand Doha West Bay Beach

3 weeks ago

Madison, United States Wyndham Hotels & Resorts Full time

Location: West Bay Doha, QA

Wyndham Grand Doha West Bay Beach is now seeking a Waiter (Room Service) to join our team in Doha, Qatar.

****Job Summary****

As the waiter/waitress (Room Service) is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. He/she will need to deliver an excellent guest and member experience while having knowledge of menu offerings.

****KEY RESPONSIBILITIES****

****Main Duties****

* Is responsible for doing all preparations before and during the service, e.g. polish cutlery.

* Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage like linen, glasswork etc.

* Follows correct reporting procedures if faced with issues

* Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.

* Complies with hotel security, fire regulations and all health and safety legislation

* Takes orders from the guests, explaining the menu and advising the guest on their decision making.

* Communicates with the kitchen about the orders and being very clear about special wishes of guests.

* If necessary preparing orders like drinks and preparing sacks, bread etc.

* Serves at parties and reception if required

* Deals with the payments and doing closure paperwork if required.

****Other Duties****

* Takes reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.

* Makes sure that all the guest areas looks immaculate.

* Ensures that the place of work and surrounding area is kept clean and organized at all times.

* Ensures proper appearance and grooming while on duty.

* Monitors operating supplies, equipment and reduces spoilage and wastage successfully.

* Is Flexible on working time (e.g. night shift)

* Is willing to work in a multi-cultural team.

* Complies at all times to the Wyndham Hotels & Resorts regulations

* Share all relevant information with Food and Beverage Supervisor & Restaurant Manager in 121s

****SKILLS & COMPETENCIES****

* Good Communication Skills

* Committed to delivering high levels of customer service

* Excellent grooming standards

* Flexible to respond to a range of different work situations

* Ability to work on your own or in teams

****EXPERIENCE, CERTIFICATION & EDUCATION****

* Ideally a minimum of 2 years experience in similar role

* Knowledge of food hygiene regulations

* Previous experience of cash handling

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

**Job Location:** Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha 66626

Employment Status: Full-time

**Employment Disclaimer**

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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