Current jobs related to Patient Service Representative Supervisor- Howard - Green Bay - Prevea Health

  • Patient Service Representative

    1 week ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Job Title: Patient Service Representative - HowardJob Summary:Prevea Health is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in delivering exceptional patient care and ensuring a positive experience for our patients and their families.Key...

  • Patient Service Representative

    1 week ago

    Green Bay, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Howard, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: variable hours M-FThis position will travel to Shawano 1 day a week and Oconto Falls 1...

  • Patient Service Representative

    2 months ago

    Green Bay, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Howard/Green Bay, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time:34 hours per week, variable schedule Monday/Wednesday/Thursday:7:30AM-5:00PM...

  • Patient Service Representative

    2 weeks ago

    Green Bay, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our Howard/Green Bay, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: 34 hours per week, variable schedule Monday/Wednesday/Thursday:...

  • Patient Service Representative

    5 days ago

    Green Bay, United States Forefront Dermatology Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Howard, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Full Time: variable hours M-FThis position will travel to Shawano 1 day a week and Oconto Falls 1...

  • Patient Service Representative

    3 months ago

    Green Bay, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Howard/Green Bay, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Full Time:34 hours per week, variable...

  • School Nutrition Assistant

    6 days ago

    Green Bay, Wisconsin, United States Howard Suamico School District Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented School Nutrition Assistant to join our team at Bay View Middle School. As a School Nutrition Assistant, you will play a critical role in preparing and serving food to students, while maintaining a clean and safe food service environment.Key ResponsibilitiesPrepare and serve food to students in...

  • Patient Service Representative

    2 weeks ago

    Green Bay, United States Prevea Health Full time

    JOB REQUIREMENTS: This position will work 18 hrs per week and will include nights and weekends. Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they\'re our employees. We\'re an organization that values kindness, responsibility, inclusivity, wellness and...

  • Patient Service Representative

    1 day ago

    Green Bay, Wisconsin, United States Advocate Aurora Health Full time

    Patient Service RepresentativeJoin our team at Advocate Aurora Health as a Patient Service Representative, where you will be the first point of contact for patients in our outpatient department and/or clinic reception. As a key member of our team, you will be responsible for greeting and registering patients, completing necessary forms, obtaining demographic...

  • Patient Service Representative

    4 months ago

    Green Bay, United States Midwest Dental Group Full time

    X Patient Service Representative Position in Green Bay, WI **Patient Service Representative Position in Green Bay, WI** **Full Time Regular - Posted 6 days ago** **Overview** **Patient Services Representative** **FULL TIME** Midwest Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Midwest Dental office in Green Bay, WI....

  • Patient Service Representative

    6 days ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Job Title: Patient Service RepresentativeAt Prevea Health, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and visitors.Key...

  • Patient Services Representative

    2 weeks ago

    Green Bay, United States Advent Full time

    Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...

  • Patient Service Representative

    7 days ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Job SummaryThe Patient Service Representative role at Prevea Health is a vital part of our team, responsible for creating a positive first impression for patients and visitors. This position acts as a liaison between patients and medical staff, ensuring seamless communication and exceptional customer service.Key ResponsibilitiesCoordinate communication...

  • Patient Service Representative

    5 days ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and visitors.Key...

  • Patient Service Representative

    2 weeks ago

    Green Bay, Wisconsin, United States US Derm Support Roles Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesPatient Check-in and Registration: Verify...

  • Patient Service Representative

    1 day ago

    Green Bay, Wisconsin, United States Prevea Health Full time

    Job SummaryThe Patient Service Representative role at Prevea Health is a vital part of our team, responsible for providing exceptional patient care and support. As a liaison between patients and medical staff, you will be the first point of contact for our patients, ensuring a positive and welcoming experience.Key ResponsibilitiesCoordinate communication...

  • Speech Language Pathologist

    4 days ago

    Green Bay, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.School Speech Language Pathologist Soliant is seeking a licensed and qualified candidate to fill the position of a Speech language pathologist for a school district near the Howard area. Additional information listed below:Job Details:Full Time Part Time positions available1099...

  • Patient Service Representative St

    3 weeks ago

    Green Bay, United States Prevea Health Full time

    JOB REQUIREMENTS: Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they\'re our employees. We\'re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so...

  • Patient Service Representative St

    2 weeks ago

    Green Bay, United States Prevea Health Full time

    JOB REQUIREMENTS: Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every...

  • Patient Service Representative St

    2 weeks ago

    Green Bay, United States Prevea Health Full time

    JOB REQUIREMENTS: Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they\'re our employees. We\'re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so...

Patient Service Representative Supervisor- Howard

4 months ago

Green Bay, United States Prevea Health Full time

PSR Overnight Supervisor

Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
Assists the Manager/Director in the development, organization, and implementation of front-end revenue operations, reflecting a commitment to Prevea Clinic's mission, vision, and values. Have responsibilities for staff training, quality improvement, customer service, and department planning. Sets the standard for exceptional customer experience and acts as a liaison between patient and medical staff.

What you will do
  • Identify, discuss, and counsel staff regarding patient care, decision-making, staff related problems, personnel conflicts and facilitate resolutions.
  • Promote and encourage personal and professional growth of staff to keep abreast of rules, regulations, and information pertinent to the front-end operations.
  • Demonstrates strong organizational skills, effective priority setting, and follow through in supervising the PSR staff.
  • In the absence of the Manager, assumes duties and responsibilities to provide continual support to employees of the department.
  • Handle cash in accordance with Prevea policies and procedures.
  • Review monthly schedules, distribute employee correspondence, and assume responsibility for processing timecards for dedicated areas.
  • Supervise the collection of required payments, including co-payments, outstanding balances, and payments due prior to services being rendered in accordance with Prevea policies and procedures.
  • Assists with annual budget process and reviews budgets, making the appropriate variance notes when needed.
  • Assist in EPIC schedule optimization by building and maintaining provider schedules within their respective departments/areas.
  • Identify, discuss, and counsel staff regarding batch accuracy, error-free work, and compliance with privacy and HIPAA laws.
  • Participate in a weekly on-call rotation that consists of all PSR Supervisors. Assist in any questions and or concerns that night and weekend PSR's might have throughout Prevea.
  • Identifies and supports customer service initiatives of the clinic.
  • Perform PSR duties when necessary to assure patient needs are met.
  • Provide EPIC and computer support to staff, assist on-site staff training, and assist with process development as needed.
  • Communicate latest information to staff in a time-sensitive manner while working with respective departments to coordinate changes.
  • Variable shifts required, including evenings, weekends, and overnight hours.
  • Performs full range of leadership responsibilities which include, but is not limited to; interviewing, hiring, coaching, and development of employees; managing performance and any performance issues; planning, assigning, and directing work; encourage innovation, teamwork, fiscal responsibility, high-quality work, and a positive/productive work environment. Front line management and problem solving of staffing gaps, scheduling, and performance concerns.

Education Qualifications
  • High School Diploma and/or GED and related work experience Required
Experience Qualifications
  • Previous clinic and reception supervisory experience Preferred
  • Experience in customer service, insurance and/or healthcare setting Preferred
Skills and Abilities
  • Ability to adapt to frequently changing protocols and processes in a fast-paced environment.
  • The ability to lead with a positive attitude, along with the ability to handle challenging and changing situations with maturity, confidentiality and minimum supervision is necessary.
  • Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Communicate effectively with employees throughout the organization in a proactive and positive manner, as well as possess the ability to motivate to accomplish the goals of the department and the clinic.
  • Promotes teamwork and provides a supportive environment for staff in the assigned departments and throughout the organization.
  • Ability to multi-task in an efficient and effective manner.
  • Ability to think critically using provided information in the decision-making process.
  • Engages in active listening by giving full attention to what others are saying, taking time to understand the points being made, and asking questions as appropriate.
  • Must be willing to work at all locations, various shifts and extended hours as needed.
  • Proficient interpersonal, telephone and computer skills
Physical Demands
  • Sit - Constantly
  • Stand - Rarely
  • Walk - Rarely
  • Drive - Rarely
  • Climb (Stairs/Ladders) - Rarely
  • Bend (Neck) - Frequently
  • Gross Manipulation (Hands/Arms) - Rarely
  • Squat - Rarely
  • Twist/Turn (Neck) - Occasionally
  • Lift/Carry 0-10 lbs. - Rarely
  • Lift/Carry 11-25 lbs. - Rarely
  • Lift/Carry 26-35 lbs. - Rarely
  • Push/Pull up to 10 lbs. - Rarely
  • Push/Pull 11-25 lbs. - Rarely
  • Push/Pull 26-35 lbs. - Rarely
  • Reach (Above shoulder level) - Rarely
  • Reach (Below shoulder level) - Constantly
  • Simple Grasping (Hands/Arms) - Constantly
  • Fine Manipulation (Hands/Arms) - Constantly
  • Gross Manipulation (Hands/Arms) - Constantly

Working Conditions
  • Noise - Occasionally

Hearing Requirements
  • Hears Whispers < 3 feet - Constantly
  • Hears Whispers 3-8 feet - Constantly

Vision Requirements
  • Color Discrimination - Constantly
  • Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly
  • Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled