Sr Manager, Agile Delivery and Digital Production

2 months ago

Chicago, United States American Dental Association Full time

** Sr Manager, Agile Delivery and Digital Production**

**Job Category****:** Communications & Marketing **Requisition Number****:** SRMAN001432 Showing 1 location **Job Details**

**Description**

**Who We Are: It all starts with purpose.**

We are a purpose-driven nonprofit with a dynamic staff culture.

With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling The ADAs headquarters is located just steps from Chicagos Magnificent Mile and close to public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Maryland area.

We were named a **Top Workplace by the Chicago Tribune** in 2019 and 2021 **Come join our team**

**Job Responsibilities:**

The Sr Manager of Agile Delivery Digital Productions main responsibility is to lead the Agile team assigned to the Digital Transformation efforts, prioritize and plan work for the sprint ahead in partnership with the Sr Manager of Digital Experience and Operations, allocate resources and assign work, follow-up with stakeholders for input and review. Lead daily scrum stand-up meetings, weekly Elaboration sessions, remove obstacles for the team to increase efficiency in completing the work. The Agile lead collaborates with other scrum leads across the association to plan resources and work tied to strategic plan priorities. The Scrum Lead and Production Manager leverages expertise in utilizing ADA CMSs to build pages within ADA and tripartite websites, refresh/update content and components, review pages in workflow/approval process, and publish. This role works within the Agile team to ensure that the content produced is built to UX best practices, including proper tagging and taxonomy. This role also conducts training on use of ADA CMS and associated Digital Tools for staff who create and publish content using ADA CMS tools.

**Must Have:**

* Bachelor's degree with a minimum of 8 years experience working in web operations teams. In lieu of a Bachelor's degree, a minimum of 12 years of experience in the field is required.

* 5 years experience working in web operations teams using enterprise scale CMS platforms.

* Expertise in leading enterprise Agile teams in web operations, applying agile best practices to optimize processes and output.

* Expertise in use of enterprise scale Content Management Systems (CMS) for web platforms.

* Knowledge of user experience best practices and accessibility standards for websites and mobile apps.

* Must have knowledge of Technologies used and integrated within websites to deliver user experience, such as Azure DevOps, CRM/AMS systems, Google analytics.

* Experience in user acceptance testing to prepare for feature and technology launches.

* Must have the ability to lead teams using Agile framework.

* Detailed mindset and ability to orient and organize complex digital ecosystems, managing hundreds of tasks and backlog items, organizing for action and completion by team members.

* Ability to develop business requirements based on stated customer and business needs and incorporating user experience best practices.

* Ability to collaborate across marketing and technical teams to ensure smooth communication, clear roles and aligned expectations for project goals.

* Trello, Miro, other Agile delivery tools as needed

* Sitecore Content Management System (CMS) or other Content Management Systems

* Site quality assurance/accessibility tool, such as SiteImprove

* Microsoft Word, Excel and PowerPoint

* Basic knowledge of Google Analytics or other digital analytics software

* Basic knowledge of email delivery platforms such as Adestra or Hubspot.

**Nice to Have:**

* Knowledge of SEO tools, such as BrightEdge and Coveo helpful

* Experience with Sitecore and/or Sitefinity content management systems.

* Previous experience working in a member-driven, health-care or science-related field preferred.

* Experience in leading enterprise Agile teams with multiple stakeholder groups.

* Previous experience working on websites primarily composed of written content (i.e., not just an e-commerce, image-gallery, or video-based website).

* Familiarity with review and approval processes for the creation and publication of digital content.

* Experience working in and leading cross-functional teams in large projects.

* Understanding of marketing segmentation and audience needs, as it relates to delivering on goals in digital environments.

* Preference for Scrummaster certification.

**Just a few of the benefits offered to employees:**

* Promotes Work/Life Balance

* Hybrid Work Schedule

* Health insurance

* Dental Reimbursement

* Ample Paid time off

* 401(k)

* Pension

* Flexible Spending Account

* Life insurance

* Tuition reimbursement

* Paid Parental Leave

* Pet Insurance

* Student Loan Refinance

* 2 days off to work at a charity event of your choice

The American Dental Association is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@ada.org.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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