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Personal Banker - East/Lee's Summit

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locations

MO - Kansas City Eastern Jackson County - Lee's Summit - Lees Summit Hwy 150 and Ward Road (64082)

MO - Kansas City Eastern Jackson County - Independence - Independence MO Noland Road (64055)

MO - Kansas City Eastern Jackson County - Lee's Summit - Lees Summit 291 & 3rd Street (64063)

MO - Cass County - Harrisonville - Harrisonville (64701)

MO - Kansas City Eastern Jackson County - Grandview - Grandview (64030)

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

34092

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Are you interested in Personal Banker opportunities in t

he

East/Lee's Summit

area? Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we’re looking for a new Personal Banker to join our team. Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other areas of the business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs. As a Personal Banker, you’ll: Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.

Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.

Actively listen to our customers so you can make appropriate recommendations that match their needs.

Educate customers on a variety of retail products and digital solutions that improves their financial wellness.

Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.

Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.

Be able to earn more than your base pay through our quarterly incentive program.

Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment

Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.

Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals

Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements

Identify complex financial needs and refer customers to bank specialists when appropriate.

Perform other duties as assigned

Knowledge, Skills & Abilities Required Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.

Ability to meet personal and branch sales and customer services expectations

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values

Proficient with Microsoft Word, Excel and Outlook

Education & Experience High School diploma or equivalent combination of education and experience required

1+ years sales or customer service experience required

Experience working in an environment with individual and team sales goals preferred

Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. As a Personal Banker II you will also be subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements. For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report. **This job posting is for general interest only. You will be notified when opportunities are available** *** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the

Personal Banker I or II

job and contemplates a wide range of factors that are considered in

determining most appropriate job level and

making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate

has not

been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base

hourly range

is $ 19.00

to $ 23.25 .

This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here

to learn more. Location: 809 SW 150 HWY, Lee's Summit, Missouri 64082 Time Type: Full time

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locations

MO - Kansas City Eastern Jackson County - Lee's Summit - Lees Summit 291 & 3rd Street (64063)

time type

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posted on

Posted 23 Days Ago About Us

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team. Want to be notified of positions that fit your preferences? Follow these easy steps: Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner Sign-up up for Job Alerts We’ll contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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