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Operations Training Supervisor

2 months ago

Memphis, United States GXO Full time

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 7:00am - 4:30pm with flexibility

Are you ready to take your career to the next level with a rapidly expanding global company? As the Operations Training Supervisor, you will oversee the activities of the department and its instructors in training members of the Operations team. Become a part of our dynamic team and we'll help you build a career that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Maintain Kronos time records for direct reports; attend and audit new hire classes and follow up with department supervisors on customer satisfaction
  • Handle Quality Management System (QMS) floor training using Floor Training Tracker
  • Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements and serve as a training instructor when necessary
  • Generate special reports from the Employee Training Database and timekeeping system
  • Organize and execute a process for maintaining, filing and storing all training records; enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
  • Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
  • Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization

What you need to succeed at GXO:

At a minimum, you’ll need:

  • 2 years of relevant work experience
  • Experience with warehouse management or inventory systems; experience working in an ISO environment
  • Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
  • Proven ability to adhere to the 7S program and maintain a clean environment at all times; able to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices

It’d be great if you also have:

  • Associate or bachelor’s degree
  • 2 years of experience in a leadership role with supervisory responsibilities
  • Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally

This job requires the ability to:

  • Lift up to 25 lbs. frequently and up to 50 lbs. occasionally
  • Sit and stand for extended periods of time, and work in an office or warehouse environment
  • Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel 

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

here.