Service Manager

4 weeks ago

Carrollton, United States HomeTeam Pest Defense Full time

** Service Manager**

**Job Category****:** Operations Leadership **Requisition Number****:** SERVI16534 Showing 1 location **Job Details**

**Description**

**At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star player.

**As a HomeTeam Service Manager, you can expect to:**

* Ensures daily assigned revenue is completed while maintaining a high level of service quality

* Standardizes pest control technician service routes to improve route density

* Schedules and reviews daily routes with technicians

* Handles customer complaints; investigates and resolves customer service concerns

* Assists technicians with field service requests and delinquent accounts

* Orders and maintains equipment, supplies and materials required for service work

* Creates a positive work environment. Attracts and selects high caliber employees, while maintaining qualified staff

* Actively manages performance and motivates service staff

* Follows and enforces work procedures, prepares work schedules and expedites workflow to subordinates

* Gains and maintains appropriate certification/licensing as required by the state and/or by branch management

* Coordinates training and licensing of new service personnel. Ensures that all technicians maintain ongoing certification and licensing. Coordinates and/or provides continuing training as needed

* Maintains truck inventory records and performs periodic inspections

* Delegates duties and examines work for accuracy and neatness

* Maintains records of all technician commercial vehicle licenses and pest control licenses

* Assists General/Branch Manager in other duties assigned

* Work weekends as necessary to assist the technicians

**Theres plenty of perks too HomeTeamers enjoy:**

* **Competitive pay, plus bonus**

* Comprehensive benefits package including medical, dental, vision & life Insurance

* 401(k) plan with company match, employee stock purchase plan

* Paid vacation, holidays, and sick leave

* Employee discounts, tuition reimbursement, dependent scholarship awards

* HomeTeamer discounts

* An opportunity to advance in the company

* Recognition for a job well done

* A friendly work environment

* Employee referral bonuses

* HomeTeam Pest Defense is a leading pest management company providing service to homeowners and homebuilders for 25 Years

* The company has exclusive technology with its unique Taexx built-in pest control system during a homes construction.

* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

* The Pest Management Industry is growing and is a recession resistant line of business

* HomeTeam is financially stable and growing as a subsidiary of **,** (NYSE: ROL), headquartered in Atlanta, GA

*****Are you ready to join the*** ***(Home)*****

**Requirements:**

* Safely use a ladder within the manufacturer's weight capacity

* Lift and carry up to 50 lbs.

* Safely access crawl spaces, attics, confined spaces, roof tops, etc.

* Ability to work in all types of weather conditions

***Additional context:*** *competitive earnings, career, management, military, route manager, training, trainee, service, construction, driver, fleet, lawn, route, field, delivery, uniform, warehouse, retail, restaurant, hotel, apartment, uniform, route driver*

**Skills**

**Required**

**Problem solving** *Intermediate* **Communication** *Intermediate* **Customer Service** *Some Knowledge* **Goal Completion****:** Inspired to perform well by the completion of tasks **Job Security****:** Inspired to perform well by the knowledge that your job is safe **Education**

**Required**

High School/GED or better.

**Experience**

**Preferred**

**Less than 1 year:** Ability to manage route-based assignments

**Less than 1 year:** Ability to work in the field independently

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Dispatcher Customer Service

    2 months ago

    Carrollton, United States Graham's Wrecker Service Full time

    Job DescriptionJob DescriptionLooking for a full-time Dispatcher / VSF Employee who practices a team-player mindset, enjoys serving others, and can work onsite for a 24/7/365 towing company with an impound lot. Our Dispatchers play an integral role in directly impacting the customer experience when operating a multi-line telephone system and assisting...

  • Dispatcher Customer Service

    4 weeks ago

    Carrollton, United States Graham's Wrecker Service Full time

    Job DescriptionJob DescriptionLooking for a full-time Dispatcher / VSF Employee who practices a team-player mindset, enjoys serving others, and can work onsite for a 24/7/365 towing company with an impound lot. Our Dispatchers play an integral role in directly impacting the customer experience when operating a multi-line telephone system and assisting...

  • Service Manager

    2 weeks ago

    Carrollton, Texas, United States Aruza Pest Control Full time

    In this role, you will drive continuous improvement across the service professionals within their branch. Focused on the development and leadership of a team who is committed to deliver exceptional service and experiences to our customers. Meeting or exceeding safety, quality, production and service metrics in a production based environment. You will be...

  • Service Manager

    1 month ago

    Carrollton, United States ORKIN, LLC Full time

    Overview We're the Industry Leader Because of Leaders Like You. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Commercial Service Manager is a "pro" at protecting businesses and knows how to train and develop our Orkin Pros to do the same....

  • Service Manager

    4 weeks ago

    Carrollton, United States ORKIN, LLC Full time

    Overview We're the Industry Leader Because of Leaders Like You. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Commercial Service Manager is a "pro" at protecting businesses and knows how to train and develop our Orkin Pros to do the same....

  • Service Manager

    2 weeks ago

    Carrollton, United States HTX Material Handling Full time

    Job DescriptionJob DescriptionSalary: The Service Manager combines good administrative, customer, and internal coaching skills to keep things moving in this critical performance area of the operation. Constant interruptions call for tremendous flexibility, good decision-making and above all good judgment and common sense.Daily Duties for Service...

  • Field Service Manager

    1 month ago

    Carrollton, United States HomePro Full time

    Job DescriptionJob DescriptionWe're Hiring: Manager of Field Service and Technical Support at HomeProWelcome to HomePro, the forefront innovator in the smart home technology industry. For over two decades, we've been dedicated to transforming homes with cutting-edge automation, security, and entertainment solutions. Located in the vibrant heart of...

  • Field Service Manager

    4 weeks ago

    Carrollton, United States HomePro Full time

    Job DescriptionJob DescriptionWe're Hiring: Manager of Field Service and Technical Support at HomeProWelcome to HomePro, the forefront innovator in the smart home technology industry. For over two decades, we've been dedicated to transforming homes with cutting-edge automation, security, and entertainment solutions. Located in the vibrant heart of...

  • Field Service Manager

    16 hours ago

    Carrollton, United States HomePro Full time

    Job DescriptionJob DescriptionWe're Hiring: Manager of Field Service and Technical Support at HomeProWelcome to HomePro, the forefront innovator in the smart home technology industry. For over two decades, we've been dedicated to transforming homes with cutting-edge automation, security, and entertainment solutions. Located in the vibrant heart of...

  • Customer Service Manager

    2 weeks ago

    Carrollton, Texas, United States City of Carrollton, TX Full time

    JOB TITLE: Manager DEPARTMENT/DIVISION: Various REPORTS TO: Director or Assistant City Manager SUMMARY: Responsible for managing a division at the City of Carrollton. Responsible for planning, managing, and providing direction for division operations. Drafts and implements operational policies and procedures and manages division staff and resources. Work is...

  • Automotive Service Manager

    1 month ago

    Carrollton, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob Description As an Automotive Service Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. Position Responsibilities:Manage inbound leads as well as customer satisfaction ratingsGenerate cold leads and close salesMeet, greet and recommend...

  • Automotive Service Manager

    4 weeks ago

    Carrollton, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob Description As an Automotive Service Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. Position Responsibilities:Manage inbound leads as well as customer satisfaction ratingsGenerate cold leads and close salesMeet, greet and recommend...

  • customer service manager

    2 weeks ago

    Carrollton, Texas, United States Canteen Full time

    Canteen Position Title: CUSTOMER SERVICE MANAGER - OFFICE COFFEE SERVICE-TX Carrollton, TX Salary: $60,000/annually Other Forms of Compensation: Bonus Eligible Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a...

  • FT Service Manager- Store

    2 months ago

    Carrollton, United States Melrose Family Fashions - United Fashion of Texas, LLC Full time

    The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for s Service Manager, Store, Manager, Service, Retail

  • Service Technician

    2 months ago

    Carrollton, United States Univesco, Inc. Full time

    Job DescriptionJob DescriptionWould you like to work with an interactive, family-owned & managed company and be home on Sundays with your family? We offer that, paid time off, and more.The Company:Univesco, Inc. is a Dallas-based property management company that has been in the industry for over 40 years managing over 4,000 apartment units across Texas and...

  • Service Technician

    13 hours ago

    Carrollton, United States Univesco, Inc. Full time

    Job DescriptionJob DescriptionWould you like to work with an interactive, family-owned & managed company and be home on Sundays with your family? We offer that, paid time off, and more.The Company:Univesco, Inc. is a Dallas-based property management company that has been in the industry for over 40 years managing over 4,000 apartment units across Texas and...

  • Service Technician

    4 weeks ago

    Carrollton, United States Univesco, Inc. Full time

    Job DescriptionJob DescriptionWould you like to work with an interactive, family-owned & managed company and be home on Sundays with your family? We offer that, paid time off, and more.The Company:Univesco, Inc. is a Dallas-based property management company that has been in the industry for over 40 years managing over 4,000 apartment units across Texas and...

  • Assistant Manager

    3 weeks ago

    Carrollton, United States Tao Motor Inc Full time

    Job DescriptionJob DescriptionSalary: $22- $23 per hour, depending on experienceTitle: Assistant Manager - Parts and Customer ServiceDepartment: Parts and Customer ServiceReports to: Parts and Customer Service ManagerJob Summary: The Assistant Manager for Parts and Customer Service at Denago Powersports is a key role responsible for supporting the Parts and...

  • Entry Level Customer Service Manager

    1 month ago

    Carrollton, United States Elite GI. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Manager. Our mission is to foster positive relationships with our customers and...

  • Customer Service

    3 weeks ago

    Carrollton, United States Public Storage Full time

    Job DescriptionJob DescriptionCompany DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $15.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)Employees become eligible for Full-time Benefits by working an...