Director, Regional Auto Damage Claims Operations

3 weeks ago


Detroit, United States CURE Auto Insurance Full time

REGISTER - CURE Auto Insurance Careers (candridsoftware.com)

Director, Regional Auto Damage Claims Operations

Responsibilities

  • This leader will have oversight for auto damage results and operations for CUREs Michigan market with specific focus in Metro Detroit
  • The Director of Auto Damage Claims Operations manages and is accountable for auto physical damage virtual and field appraisal staff who are responsible for serving our customers, and providing appropriate solutions as they investigate, evaluate, and negotiate resolution of claims
  • Enhances DRP partner shop network through strategic additions and relationship and performance management with existing partners
  • Hires and develops engaged employees through regular coaching and feedback to deliver business results
  • Executes process improvements, provides feedback on the process, and leads organizational process changes
  • Drives execution of operational risk management, regulatory compliance training, policies, and procedures
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
  • Inspects and reviews quality of estimates and claim files and provides feedback to employees as appropriate
  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies
  • Proactively identifies opportunities to improve operational effectiveness, member experiences, and processes providing feedback to internal partners
  • Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions
  • Handles escalations and makes appropriate decisions based on the policy
  • Facilitates and guides employees through skill identification and developing for career progression
  • Supports projects by serving as a subject matter expert

Qualifications

  • Bachelors degree or 5 years of related experience may be substituted in lieu of degree
  • 5+ years of insurance claims leadership experience or 5+ years of body shop operations management experience
  • Experience using and interpreting data to make decisions
  • Demonstrated leadership, initiative, customer service, and/or claims-handling skills
  • Auto Physical Damage/Material Damage Field experience
  • Experience with automotive Direct Repair Programs (DRP)
  • Familiarity with salvage procedures, identifying possible subrogation files, as well as claims systems and photo imaging
  • Ability to manage a Field and Virtual Appraisal hybrid work force
  • Strong computer skills to include working knowledge of CCC One estimating platforms, and Microsoft Office products
  • ASE, I-CAR, technical certifications such as AIC, ARM, SCLA, or CPCU designation(s) preferred

Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently coordinate work with others; standing, sitting, and typing for extended periods; Ability to frequently communicate with others remotely on the phone/virtually, and in writing. Ability to read, understand, process, and evaluate large amounts of technical information and make related, informed decisions.

Schedule: Full-Time; 8:30am-5pm.

Location: Detroit, Michigan

What We Offer You: Here at CURE, we believe members of our teams deserve more than great pay and offer a great environment with career development and educational opportunities. We offer full-time employees a 401(k) retirement savings plan; great health, dental, and vision benefits; and life and disability insurance options. We also offer paid time off (including vacation, sick, & personal time, and paid holidays) and teams who know how to have fun

If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

  • Detroit, United States NJ CURE Full time

    Job Description Job Description REGISTER - CURE Auto Insurance Careers (candridsoftware.com) Director, Regional Auto Damage Claims Operations Responsibilities This leader will have oversight for auto damage results and operations for CURE’s Michigan market with specific focus in Metro Detroit The Director of Auto Damage Claims Operations manages and is...


  • Detroit, United States NJ CURE Full time

    Job DescriptionJob DescriptionREGISTER - CURE Auto Insurance Careers (candridsoftware.com)Director, Regional Auto Damage Claims OperationsResponsibilitiesThis leader will have oversight for auto damage results and operations for CURE’s Michigan market with specific focus in Metro DetroitThe Director of Auto Damage Claims Operations manages and is...


  • Detroit, United States NJ CURE Full time

    Job DescriptionJob DescriptionREGISTER - CURE Auto Insurance Careers (candridsoftware.com)Position SummaryThe BI/Casualty Claims Adjuster is responsible for the handling of non-litigation bodily injury auto claims including uninsured and underinsured motorist claims. Candidates should have 2-4 years of experience handling auto insurance...


  • Detroit, United States RYZE Claim Solutions Full time

    Job DescriptionJob DescriptionNOTE: This is a FULL TIME STAFF position! Salary + Bonus! Overview: The Field Adjuster will investigate and evaluate daily property claims for clients pursuant to client and company direction. Provide timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of...


  • Detroit, United States PURIS Corporation, LLC Full time

    Job DescriptionJob DescriptionDirector of OperationsAbout PURIS:PURIS Corp. and our family of companies operate across all 50 states and Canada with 900+ employees dedicated to environmental sustainability and smart and sustainable resource management. We provide trenchless pipe rehabilitation solutions and technology to municipal water, wastewater, and...


  • Detroit, United States Gntcompany Full time

    Job Role - Director of Operations Job Location -Hybrid Will spend about 50-60% of your time in clinics and be able to work remotely from home 40% Detroit, MI, US Fort Wayne, IN, US Grand Rapids, MI, US Indianapolis, IN, US Lafayette, IN, US Troy, MI, US Job Type - Full Time Relocation - Yes, nationwide No Sponsorship Job Description - Drive operational,...

  • Auto Body Technician

    2 weeks ago


    Detroit, United States Detroit Supercenter Inc Full time

    Job DescriptionJob DescriptionRepairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards. Repairs vehicles per estimate and according to manufacturer standards. Checks parts against estimate and ensures proper parts are ordered and received. Prepares vehicles for body repair work. Notifies...


  • Detroit, United States Comprehensive Logistics Full time

    Be a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You’re invited to join this company where your contributions fuel the momentum! We are a lean company who relies on workforce talent, and in return gives you the opportunity to engage in...

  • Director, Operations

    3 weeks ago


    Detroit, United States Core-Mark Full time

    We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America’s food distribution system Safe and inclusive working environment, including culture of...


  • Detroit, United States CSL Seqirus Full time

    The Opportunity:Join our team to develop the CSL Seqirus influenza portfolio for both public and private books of business within a regional geography at Integrated Delivery Networks, Public Health accounts, and other select healthcare sites of care where opportunities for influenza vaccinations exists. The focus for the Regional Account Manager (RAM) will...

  • Regional Manager

    4 weeks ago


    Detroit, United States Advocate Health Advisors Full time

    Advocate Health Advisors, one of America’s fastest-growing Medicare Field Management Organizations (FMO) is seeking candidates for the position of Regional Manager. The ideal candidate has Medicare sales experience, enjoys coaching and educating others, and can help recruit, train, and engage licensed agents for the purpose of developing Medicare Advantage...


  • Detroit, United States Early Start Childcare Llc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryWe are seeking an experienced Childcare Center Director to join our team. In this role as a childcare center director you will supervise and lead staff, design program plans, oversee daily activities, and process payroll. As a Center...


  • Detroit, United States Early Start Childcare Llc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking an experienced Childcare Center Director to join our team. In this role as a childcare center director you will supervise and lead staff, design program plans, oversee daily activities, and process payroll. As a Center...

  • Director of Nursing

    5 days ago


    Detroit, United States Continuum Pediatric Nursing Services Full time

    *Job description*Continuum Pediatric Nursing Services – one of the nation’s foremost providers of pediatric private duty skilled nursing services - is currently searching for a Director of Nursing with supervisory/management experience, preferably in a home health setting, for our new office we will be opening in the Detroit, MI area. Founded in the...

  • Director of Nursing

    2 weeks ago


    Detroit, United States Continuum Pediatric Nursing Services Full time

    *Job description*Continuum Pediatric Nursing Services – one of the nation’s foremost providers of pediatric private duty skilled nursing services - is currently searching for a Director of Nursing with supervisory/management experience, preferably in a home health setting, for our new office we will be opening in the Detroit, MI area. Founded in the...

  • Director of Nursing

    3 weeks ago


    Detroit, United States Continuum Pediatric Nursing Services Full time

    *Job description*Ensure you read the information regarding this opportunity thoroughly before making an application.Continuum Pediatric Nursing Services – one of the nation’s foremost providers of pediatric private duty skilled nursing services - is currently searching for a Director of Nursing with supervisory/management experience, preferably in a home...

  • Director of Nursing

    4 weeks ago


    Detroit, United States Continuum Pediatric Nursing Services Full time

    *Job description*Continuum Pediatric Nursing Services – one of the nation’s foremost providers of pediatric private duty skilled nursing services - is currently searching for a Director of Nursing with supervisory/management experience, preferably in a home health setting, for our new office we will be opening in the Detroit, MI area. Founded in the...

  • Project Director

    4 weeks ago


    Detroit, United States BlueTeam Full time

    Job DescriptionJob DescriptionProject Director - Private Sector - BlueTeam​We are…BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.We are a turnkey provider for portfolio...

  • Project Director

    5 days ago


    Detroit, United States BlueTeam Full time

    Job DescriptionJob DescriptionProject Director - Private Sector - BlueTeam​We are…BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.We are a turnkey provider for portfolio...

  • PIP Defense Attorney

    3 weeks ago


    Detroit, United States NJ CURE Full time

    Job DescriptionJob DescriptionREGISTER - CURE Auto Insurance Careers (candridsoftware.com)ResponsibilitiesStaff Counsel for CURE Auto Insurance has openings resulting from our launch and expansion into the Michigan market. We are looking for an experienced PIP defense attorney with 2+ years of civil litigation experience in handling these types of claims....