Senior Benefits Analyst
5 days ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammatesnot employees. We prioritize health, family and businessin that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.
Position Title: Senior Benefits Analyst
Position Location: Conshohocken, PA
Position Summary: The Senior Benefits Analyst will support our account team(s) primarily through excellent customer service to the client's employee membership. Utilizing prior experience working with group benefit claims, the Senior Benefits Analyst works with internal and external partners to research, resolve, and communicate to employees. This role will also assist with processing benefit enrollment changes and internal operations compliance.
WHAT YOU'LL DO:
- Collaborate with insurance carriers and employee membership to research and resolve claim and billing inquiries.
- Utilize understanding of health and benefit products educate employees on their plans and in claims advocacy with carrier partners.
- Process client requests for eligibility changes, including new enrollments, terminations, and other election updates.
- Collaborate with internal stakeholders to provide excellent and timely customer service.
- Maintain compliance with internal operations guidelines.
- Assist in various client specific and internal compliance projects as needed.
- 3+ years of customer service experience in the insurance industry/group benefits, human resources, or related field, specifically working in member advocacy/claims advocacy.
- Life & Health Insurance Producer license in good standing.
- Working knowledge in employee benefit insurance coverages and contracts.
- Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, PowerPoint, and Outlook.
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Mental Health Resources
- Continuing Education Opportunities
- Education Assistance Program: Student Loan Repayment Assistance, Tuition Reimbursement, and more
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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