Food Runner
3 weeks ago
Title **Food Runner**
Position Food Runner Location C&P Drexel Hill Description **Position Summary**
Support servers and serve as liaison between the kitchen, servers and Guests. Ensure hot food is delivered hot and cold food cold to the appropriate server and/or Guests. Provide garnish, presentation and preparation assistance in the kitchen.
**Manager**
Front of House Manager/Kitchen Manager
**Job Tasks**
* Smile and maintain a positive attitude at all times
* Deliver food from kitchen to appropriate server and assist server with delivery of food to Guests
* Work with Expeditor to ensure efficient delivery of food based on restaurant layout
* Perform food preparation duties when needed
* Follow all Chickie's & Pete's service standards
* Check food for quality and presentation before serving. All food should be presented according to Menu Builds.
* Ensure food is transported and handled in a sanitary manner
* Deliver to-go orders to Host/Hostess Stand for Guest pick up
* Assist in bussing and cleaning responsibilities
* Ensure all condiments and napkin dispensers are clean and well stocked
* Respond appropriately to Guest requests, comments and complaints and bring any issues to the attention of a manager
* Complete beginning, change and end of shift side duties
* Work efficiently and with a sense of urgency
* Provide garnish for specified menu items according to Menu Build
* Assist in keeping work areas clean
* Attend all scheduled employee meetings
* Additional tasks as assigned
Position Requirements **Main Responsibilities, Required Skills and Knowledge**
**Guest Service**
**M**ust **consistently be able to** assess, anticipate and meet **Guests needs and respond quickly without losing focus or projecting a mood that detracts from the Guests overall dining experience.**
**Communication**
**Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.**
**Interpersonal Relationships**
Must adapt to different personalities of Guests and coworkers without losing focus.
**Teamwork**
Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.
**Sales Techniques and Guest Influence**
**Must** understand all Chickies & Petes products and services as well as have the ability to understand Guests needs clearly.
**Performing General Physical Activities**
Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.
**Problem Solving and Conflict Management**
Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.
**Analytical Skills**
General accounting and mathematical skills required along with point of sale application knowledge. **Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.**
**Quality Control and Priority Assessment**
Must e**valuate current practices and processes;** immediately recognize potential areas of conflict; and initiate ways to improve current business methods, **quality of products and services provided to the Guests**.
**Language Skills**
**Must speak and write with excellent command of the English language including proper spelling and grammar.**
**Flexibility**
Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.
Benefits 401K* Health Care* Paid Vacation* Complementary meal when working 20% off Merchandise Semi Annual Employee Appreciation Days *For Qualified Employees **Server** in Philadelphia, PA
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