Full Time

2 months ago


Nashville, United States Ryman Hospitality Properties Full time
Job Description

The Server will serve food and beverage items with a knowledgeable, friendly, and helpful manner to all guests at Ole Red in the Nashville International Airport. This position works with a team to ensure every guest has a great experience.

Pay is $3/hour + tips

  • Greet all guests at table and respond to guest inquiries regarding menu, wine list, and entertainment.
  • Suggestively sell menu items, beverages, desserts, etc., inform guests of daily specials, and make recommendations.
  • Anticipate and respond to guest needs. Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude. Organize and prioritize service per appropriate service sequence.
  • Take menu, beverage, and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal.
  • Check food orders prior to serving to ensure that they are correct, properly presented and that special requests have been met.
  • Deliver food and beverages to table, pre-bus as necessary.
  • Memorize menus and daily specials to share with guests.
  • Perform opening/running/closing duties according to policy.
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift while upholding all Ole Red safety and sanitation standards.
  • Receive payment and process cash, credit card, or traveler's check transactions according to Ole Red procedures.
  • Perform other duties as assigned.
Requirements

Education
  • High school diploma or equivalent required
Experience
  • Experience in restaurant operations
  • POS check and cash handling experience
Knowledge, Skills and Abilities
  • Working knowledge of high volume restaurant operations and safe, responsible alcohol service
  • Standard food preparation/presentation knowledge
  • Skill in guest relations
  • Wine and liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude;
    anticipate guest needs
Licenses / Certifications
  • ABC Certification required
  • Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check


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