Wine Clerk

Summary:

Beer and Wine Clerks are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for backroom organization, department cleanliness, maintaining a well-stocked department, and product knowledge.

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Works hand in hand with the Wine Steward
• Maximize product sales by telling guests about products and suggestions for use.
• Actively suggestive sell products through education and recommendations. Build guest loyalty and trust
• Stocking and arranging wine on shelves and setting up displays
• Follow stock rotation guidelines to assure distressed and close dated product is removed from the sales floor at the appropriate time to maximize product freshness and quality for our guests
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
• Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas
• Follow daily duties and ensures cleanliness and organization
• Greet and speak politely with every guest on premises
• Other duties as assigned by management

• Must be 18 years of age or older
• Demonstrated product knowledge of wines, spirits, and beer
• Knowledge in food and wine pairing
• Flexible availability
• Ability to perform all physical aspects of stocking, including but not limited to bending, lifting, squatting, climbing and walking
• Ability to lift items weighing up to 60 lbs. on a regular basis.
• Ability to function as a team member and get along with others