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    3 months ago

    Auburn, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Concession Runner is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other...

Food Runner

2 months ago

Auburn, United States Muckleshoot Casino Full time
WE'RE DOUBLING DOWN ON YOUR FUTURE

  • Competitive salary at $16.27/hr. with discretionary performance bonuses 2x a year
  • Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
  • Complimentary meals and covered team member parking.
  • Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
  • Flexible Spending Account options for health care expenses.
  • Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
  • Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
  • Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
  • Assemble food order at the expeditor station or assist Chef/Sous Chef with assembling food orders, ensure orders are prepared according to the description on the servers' ticket.
  • Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.
  • Assist food servers and bussers by clearing used dishes and refilling beverages.
  • Perform side-work, and any other opening or closing duties as required. Ensures that wait staff stations and expediting areas are clean and maintained throughout shift.
  • Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
  • Communicate any additional requests from guests to the food server immediately.
  • Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
  • Other duties as assigned.
WHAT YOU'LL BRING
  • Food service experience preferred.
  • Customer service experience and/or training preferred.
HOW YOU'LL BE SUCCESSFUL
  • Knowledge of health & safety standards, and safety regulations as required.
  • Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
  • Ability to follow specific instructions, both oral and written. Read, write, and speak English fluently.
  • Ability to provide excellent guest service.
  • Ability to work various shifts.
WHAT TO EXPECT
  • Availability - Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
  • Physical - Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
  • Environment - Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
  • Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
  • Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life - it is what we take pride in.