System Support Specialist
3 weeks ago
** System Support Specialist**
Job Title System Support Specialist Job ID 27579793 Location Columbus, OH 43229 Other Location Description MSI Express is a leading packaging company for the worlds largest food brands. Combined, we work with a growing list of Fortune 500 companies and entrepreneurs alike to tailor manufacturing/packaging and supply chain solutions to your customers exact specifications.
**The role of the System Support Specialist is to:**
* Ensure product integrity and data integrity are preserved through proactive involvement in all IT systems.
* Support plant personnel on IT Systems for Quality, Production, Engineering, Inventory, and Logistics.
* Work with company employees to support computer systems and provide training with regard to IT systems.
* Identify and help to implement improvements.
* Function as an information source to various departments to continuously improve IT system efficiencies.
* Support the IT Director on special department projects.
**Other responsibilities:**
* Understand MRP system functions
* Train floor personnel to properly use MRP system to ensure data integrity
* MRP system reporting
* CMMS system reporting
* GMS and training management system reporting
* Production workstation support
* Network hardware support
* Set up and configuration of workstation computers
* Assist in the development of IT asset management systems to track hardware, software, antivirus, and security systems
**Requirements:**
* Degree in computer science or IT-related field required
* 1-3 years of experience required
* Experience in food production, packaging and containers, or food and beverage industry preferred
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