System Support Specialist

3 weeks ago


Columbus, United States Hciequity Full time

** System Support Specialist**

Job Title System Support Specialist Job ID 27579793 Location Columbus, OH 43229 Other Location Description MSI Express is a leading packaging company for the worlds largest food brands. Combined, we work with a growing list of Fortune 500 companies and entrepreneurs alike to tailor manufacturing/packaging and supply chain solutions to your customers exact specifications.

**The role of the System Support Specialist is to:**

* Ensure product integrity and data integrity are preserved through proactive involvement in all IT systems.

* Support plant personnel on IT Systems for Quality, Production, Engineering, Inventory, and Logistics.

* Work with company employees to support computer systems and provide training with regard to IT systems.

* Identify and help to implement improvements.

* Function as an information source to various departments to continuously improve IT system efficiencies.

* Support the IT Director on special department projects.

**Other responsibilities:**

* Understand MRP system functions

* Train floor personnel to properly use MRP system to ensure data integrity

* MRP system reporting

* CMMS system reporting

* GMS and training management system reporting

* Production workstation support

* Network hardware support

* Set up and configuration of workstation computers

* Assist in the development of IT asset management systems to track hardware, software, antivirus, and security systems

**Requirements:**

* Degree in computer science or IT-related field required

* 1-3 years of experience required

* Experience in food production, packaging and containers, or food and beverage industry preferred



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