Hotel Front Desk Agent

4 months ago


Bremerton, United States Navy Exchange Full time
Join us as our next Guest Service Representative in Bremerton, WA at the Navy Gateway Inns and Suites.

ELIGIBLE FOR A $500 HIRING INCENTIVE (must meet eligibility req't)

Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM)?

While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the NGIS located on Naval Base Kitsap-Bremerton, no two days will look the same.

oYou can expect an unforgettable, dynamic, and competitive work environment.

oWe are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.

This is where YOU fit in: NGIS Bremerton is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests. Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families.

So, what does a typical day look like? What does it take to succeed?

oServes as first point of contact with guests; Assists guests with all requests, in person or via telephone.

oMaking, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc.

oOperates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities,

area attractions and travel directions.

The Qualifiers:

o1 year of experience in progressively responsible work related to position to be filled.

o1 year general office clerical experience

oMust possess the knowledge and skills necessary to perform job duties.

oMust pass a pre-employment criminal background check.

The Benefits begin DAY ONE:

We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal salary & comprehensive benefit plan.

oBenefits begin on DAY ONE

Medical/Vision & Dental

401(k) & Pension Plan

Life Insurance

Sick and annual leave accruals

Continuity of Employment Programs for Military Spouses

Tax Free shopping, worldwide, at any Navy Exchange location

Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)

Employee Assistance Plan (EAP)*

*Includes LifeMart Discount Savings Program

GENERAL EXPERIENCE

One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.

AND SPECIALIZED EXPERIENCE

One 1 year progressively responsible experience related to the position to be filled.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

  • Bremerton, Washington, United States Camping World Full time

    Key Responsibilities:As a Front Desk Coordinator at Camping World, you will be responsible for coordinating front desk activities, including answering and directing incoming phone calls. You will be the first point of contact for customers, greeting and welcoming them, and setting the tone for a positive customer experience. Additionally, you will check in...

  • Front Desk Manager

    4 weeks ago


    Bremerton, United States MSCCN Full time

    Job Purpose: Serves guests by providing front office, communications, concierge, guest services, reservations, valet, luggage, vault, and transportation services; managing staff. Duties: Accomplishes front office human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees;...


  • Bremerton, Washington, United States Navy Exchange Full time

    Unlock a Dynamic Career at Navy ExchangeWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Navy Gateway Inns and Suites in Bremerton, WA.About the RoleAs a Guest Service Representative, you will be the first point of contact for our valued guests, providing exceptional service and support to ensure a...


  • Bremerton, Washington, United States Planet Fitness Full time

    Service Desk Associate Job DescriptionAt Planet Fitness, we're committed to creating a welcoming environment for our members and guests. As a Service Desk Associate, you'll play a vital role in ensuring our facilities are clean, organized, and running smoothly.Key Responsibilities:Provide exceptional customer service to members and guestsMonitor club access...

  • Service Desk Overnight

    3 months ago


    Bremerton, United States Planet Fitness Full time

    Job DetailsJob Location 405 Bremerton - Bremerton, WA Position Type Part Time Salary Range $17.00 - $17.00 Hourly Job Shift Overnight Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have...


  • Bremerton, Washington, United States Dental Connections Inc. Full time

    About the RoleWe are seeking a highly skilled and organized Dental Scheduling and Financial Coordinator to join our team at Dental Connections Inc.This is a full-time position that requires a strong background in dental front desk operations, with a minimum of 1 year of experience in a similar role.Key ResponsibilitiesHandle phone calls and scheduling for...


  • Bremerton, United States Kitsap Mental Health Services (KMHS) Full time

    On-Call Pendleton Place Behavioral Health Technician Hiring Range: $20.07 - $24.58 per hour General Summary of Duties: The Pendleton Place Behavioral Health Technician provides ongoing assistance to clients at Pendleton Place while maintaining a safe and therapeutic work environment. The Pendleton Place BHT appropriately assists clients in meeting their...


  • Bremerton, Washington, United States Mary Bridge Children's Hospital & Health Network Full time

    We are seeking a dedicated and compassionate Medical Assistant to support our pediatric outreach, specialty, urgent care, and primary care clinics in Pierce, King, and Thurston Counties.Key Responsibilities:Engage with patient customers and provide exceptional customer service and patient care.Travel between locations, offering a variety of work...


  • Bremerton, United States Dental Connections Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Scheduling/Financial Coordinator to join our team at Dental Connections Inc.The successful candidate will be responsible for handling phone calls, scheduling appointments, managing insurance claims, billing, and financial planning, among other tasks.Key ResponsibilitiesHandle phone calls...


  • Bremerton, United States Dental Connections Inc. Full time $35 - $40

    Mon-Thurs 8-5In order to make an application, simply read through the following job description and make sure to attach relevant documents.$35-$40/hourBenefits include 2 weeks paid vacation, 7 paid holidays ,401k , $300 per month medical stipend and uniforms.Job duties will include handling phones, scheduling, insurance claims, billing, financial plans,...


  • Bremerton, Washington, United States Kitsap Mental Health Services Full time

    Job Title: Centralized Scheduler and Call Center LeadAt Kitsap Mental Health Services, we are seeking an experienced Customer Service Representative to lead our Centralized Scheduler and Call Center team. As a key member of our team, you will work closely with the Client Contact Manager to oversee the daily operations of our front desk, call center, and...


  • Bremerton, Washington, United States Simply Hear Audiology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Simply Hear Audiology. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing front desk operations, and performing administrative tasks.Key Responsibilities:Meet and...


  • Bremerton, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Member Services RepresentativeThe YMCA of Pierce and Kitsap Counties is seeking a dedicated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will play a vital role in delivering exceptional service to our members, guests, and program participants.Key Responsibilities:Provide...


  • Bremerton, United States Kitsap Mental Health Services Full time

    Description Centralized Scheduler and Call Center Lead - Full Time Hiring Range: $22.67/hr. - $27.78/hr. Benefits: Comprehensive and generous health, dental and vision benefits Up to 19 days of PTO, 2 mental health days and 10 paid holidays your first year (pro-rated for part-time) Company-paid life insurance, short-term disability, and long-term disability...


  • Bremerton, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Job Title: Member Services RepresentativeThe YMCA of Pierce and Kitsap Counties is seeking a dedicated and customer-focused individual to join our team as a Member Services Representative.Job Summary:This role is responsible for delivering exceptional service to all members, guests, and program participants. The successful candidate will provide a positive...


  • Bremerton, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Job SummaryThe YMCA of Pierce and Kitsap Counties is seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative. This role is responsible for delivering exceptional service to all members, guests, and program participants, promoting memberships and programs, and maintaining the cleanliness and organization...


  • Bremerton, Washington, United States Kitsap Community Resources Full time

    Job Title: WIC ClerkJoin our team at Kitsap Community Resources as a WIC Clerk, providing essential support to our WIC Department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our WIC sites.Job Summary:This is a full-time, non-exempt position that requires a high school diploma or equivalent and 2.5 years of...


  • Bremerton, United States YMCA of Pierce and Kitsap Counties Full time

    The YMCA of Pierce and Kitsap Counties is seeking aMember Services Representativeto join our team! The YMCAfocuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening...


  • Bremerton, United States YMCA of Pierce and Kitsap Counties Full time

    The YMCA of Pierce and Kitsap Counties is seeking aMember Services Representativeto join our team! The YMCAfocuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening...


  • Bremerton, United States Kitsap Community Resources Full time

    Energy Client Engagement Specialist Reports to: Energy Program Manager Job Type: Full Time, Non-Exempt Salary: $17.50/ hr Shift: Monday- Friday 8am- 4:30pm Here is a great opportunity to be the face of the Kitsap Community Resources Energy Department and work directly with Kitsap County residents in need of energy assistance. The Energy Assistance program...