Full-time Client Advisor

1 month ago

Washington, United States EMERGING BLUE Full time
Job Description

We're hiring a full-time Client Advisor for our client, a premium quiet luxury brand and international fashion house that was founded in 1920s Switzerland. Your primary focus as Client Advisor will be to grow the Ready-to-Wear business while simultaneously developing handbag and accessories categories. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, your goal will be to build lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding boutique operating processes.

You possess entrepreneurial spirit, passion for the brand, you can exemplify the companys values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.

Essential Functions

  • Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
  • Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice.
  • Actively use styling and selling technology to deliver the customer experience and drive sales.
  • Build and maintain client book as well as gain new clients.
  • Resolves client issues in a timely manner.
  • Proficient and accurate use of the POS system
  • May be responsible for opening/closing the boutique as needed.
  • Participate in stocking the store.
  • Maintain visual merchandising standards per company VM standards.
  • Be a positive role model.
  • Always maintain professional communication with store management, peers, and clients
  • Participate in monthly meetings and training.
  • Maintain a professional appearance and follow AKRIS uniform guidelines.

Knowledge And Skills

  • Passion for human relationships, luxury, fashion, art, and design
  • Tech savvy; ability to use and learn different software programs
  • Excellent communication (verbal and written) skills demonstrated passion for working as a team and strong drive for business results.

Requirements

  • Previous luxury/contemporary Retail sales experience
  • Position requires prolonged periods of standing/walking around store or department.
  • Ability to lift/move up to 25 lbs.
  • Able to work a flexible schedule, including holidays and weekends.
  • RTW experience preferred but not required.

Our client is an equal opportunity employer. They are proud to employ talent from many different backgrounds, experiences, and identities. They continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.

Base hourly: $21-$23/hr. + commission

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