Director of Operations

2 weeks ago


West Columbia, United States Senta Partners Full time

Description

SENTA Partners is a leading management service organization specializing in the acquisition and management of private practices in the ENT and Allergy healthcare space. We are dedicated to providing top-tier operational support to our partner

practices, enabling them to deliver exceptional patient care.

The Director of Operations will oversee the operations of SENTA Partners' ENT and Allergy private practice, South Carolina ENT, Allergy & Sleep Medicine (SCENT). This role is responsible for ensuring the efficient, effective, and compliant operation of our practice, driving performance improvements, and supporting our mission of providing high-quality care. The Director of Operations will collaborate closely with practice

managers, physicians, and the corporate leadership team.

Operational

Management:

Oversee daily operations of ENT and Allergy private practices within This includes, but is not limited to, facilities management, schedule management, equipment management, and staff supervision.

Ensure compliance with company policies, healthcare regulations, and industry Develop and implement operational strategies to enhance efficiency, patient satisfaction, and financial performance. Monitor practice performance metrics and implement improvement plans as Coordinate with practice managers to ensure consistent delivery of high-quality Financial Management:

Manage budgets and financial performance of

Identify cost-saving opportunities and optimize resource

Analyze financial reports and develop action plans to address

Staff Leadership and Development:

Lead, mentor, and develop practice managers and

Foster a positive and collaborative work

Ensure adequate staffing levels and address any workforce issues

Promote continuous learning and professional development among

Patient Experience:

Ensure practices deliver exceptional patient care and

Implement patient satisfaction initiatives and monitor

Address and resolve patient complaints and concerns in a timely

Strategic Planning and Growth:

Contribute to the development and execution of SCENT growth

Identify opportunities for service expansion and operational

Qualifications:

Bachelor's degree in healthcare administration, Business Administration, or a related field (master's degree preferred).

Minimum of 5 years of experience in healthcare operations management, preferably in ENT or related specialties. Proven track record of managing multiple healthcare facilities or

Strong understanding of healthcare regulations and compliance

Excellent leadership, communication, and interpersonal

Ability to analyze financial reports and develop actionable

Proficiency in healthcare management software and MS Office

Ability to travel to all SCENT locations as needed

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