![Senta Partners](https://media.trabajo.org/img/noimg.jpg)
Director of Operations
2 weeks ago
Description
SENTA Partners is a leading management service organization specializing in the acquisition and management of private practices in the ENT and Allergy healthcare space. We are dedicated to providing top-tier operational support to our partner
practices, enabling them to deliver exceptional patient care.
The Director of Operations will oversee the operations of SENTA Partners' ENT and Allergy private practice, South Carolina ENT, Allergy & Sleep Medicine (SCENT). This role is responsible for ensuring the efficient, effective, and compliant operation of our practice, driving performance improvements, and supporting our mission of providing high-quality care. The Director of Operations will collaborate closely with practice
managers, physicians, and the corporate leadership team.
Operational
Management:
Oversee daily operations of ENT and Allergy private practices within This includes, but is not limited to, facilities management, schedule management, equipment management, and staff supervision.
Ensure compliance with company policies, healthcare regulations, and industry
Develop and implement operational strategies to enhance efficiency, patient satisfaction, and financial performance.
Monitor practice performance metrics and implement improvement plans as
Coordinate with practice managers to ensure consistent delivery of high-quality
Financial Management:
Manage budgets and financial performance of
Identify cost-saving opportunities and optimize resource
Analyze financial reports and develop action plans to address
Staff Leadership and Development:
Lead, mentor, and develop practice managers and
Foster a positive and collaborative work
Ensure adequate staffing levels and address any workforce issues
Promote continuous learning and professional development among
Patient Experience:
Ensure practices deliver exceptional patient care and
Implement patient satisfaction initiatives and monitor
Address and resolve patient complaints and concerns in a timely
Strategic Planning and Growth:
Contribute to the development and execution of SCENT growth
Identify opportunities for service expansion and operational
Qualifications:
Bachelor's degree in healthcare administration, Business Administration, or a related field (master's degree preferred).
Minimum of 5 years of experience in healthcare operations management, preferably in ENT or related specialties.
Proven track record of managing multiple healthcare facilities or
Strong understanding of healthcare regulations and compliance
Excellent leadership, communication, and interpersonal
Ability to analyze financial reports and develop actionable
Proficiency in healthcare management software and MS Office
Ability to travel to all SCENT locations as needed
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