Customer Service Specialist
4 weeks ago
Customer Service Specialist STATUS: Part Time, Non-exempt DEPARTMENT: Student Services LOCATION: Lansing Campus, Lansing Michigan PAY: $13.00 - $13.75/HR SUMMARY: This position is responsible for providing administrative support for the staff of a campus/department. Will also perform receptionist duties and other non-routine office functions as needed. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion. RESPONSIBILITIES: Understand and abide by all external and internal regulations and policies associated within Student Services or other role specific regulations. Performs receptionist duties and related duties. Holds responsibility for specific projects/programs which may involve planning and coordinating work, analyzing data, preparing reports, making recommendations and other duties associated with the successful completion of a project/program. Maintains, processes and manipulates data on a personal computer/mainframe using word processing, data base, presentation and spreadsheet software. Processes, maintains, and handles the reservation system for classes, meetings, and events utilizing our reservation system software. Assists in communication with others by using many forms of technology, such as creating flyers, newsletters, signs, and others forms of communication utilizing different technologies. Schedule and coordinate appointments. Performs work of a confidential nature. Assists in carrying out office operation responsibilities. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations. Provides GREAT customer service, anticipating and exceeding the needs of our customers. Demonstrate and promote the University Cultural Values. Perform other duties as assigned. QUALIFICATIONS: High School Diploma required, relevant college coursework or bachelor's degree preferred. Previous administrative experience preferred. Demonstrated positive organizational and technical skills. Must be proficient in working with technology such as email, google systems, Microsoft Office Suite, and other forms of technology needed in an office setting. Demonstrated ability to effectively plan, develop goals, meet deadlines, and accomplish goals while prioritizing workloads. Demonstrated ability to maintain satisfactory work performance and attendance records. Ability to maintain a professional appearance and manner. Demonstrative ability to work accurately and effectively with financial data and computerized systems. Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution. Excellent interpersonal, communication and presentation skills, both written and oral which transcends to diverse audiences. Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality. Must be highly motivated and solution oriented with a high degree of integrity, ethics, and dedication to the mission of the university. Business office environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain). Some travel between locations required.
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Customer Service Specialist
3 weeks ago
East Lansing, United States First National Bank of America Full timeCustomer Service Specialist - Online Branch First National Bank of America Online Branch team is seeking a candidate who excels in accuracy, customer service, record-keeping, and multitasking in a fast?paced environment to fill the Customer Service Specialist role. Location: On?Site at our East Lansing, MI location Responsibilities: Handle customer inquiries...
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Customer Service/Sales
3 weeks ago
Lansing, United States Home Depot Full timeCustomer Service/Sales 2725 - W LANSING Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...
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Customer Support Specialist
3 weeks ago
Lansing, United States BS&A Software Full timeCustomer Support Specialist Company Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these sectors. We are currently...
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Customer Service/Sales
4 weeks ago
Lansing, United States Home Depot (Retail) Full timeCustomer Service/Sales2725 - W LANSINGJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...
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Retail Service Specialist
3 weeks ago
Lansing, United States O'Reilly Automotive Full timeO'Reilly Automotive - 4337 W Saginaw Hwy [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
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Customer Service Specialist
2 weeks ago
East Lansing, MI, United States First National Bank of America Full timeFirst National Bank of America's Online Branch team is seeking a candidate who excels in accuracy, customer service, record-keeping, and multitasking in a fast-paced environment to fill our Customer Service Specialist role. Location: On-Site at our East Lansing, MI location Responsibilities: Handle customer inquiries via email, messages, and phone calls...
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Lansing, Michigan, United States First National Bank of America Full time $40,000 - $60,000 per yearFirst National Bank of America is seeking a client focused Bilingual Customer Service Specialist with a servant's heart to join our Online Branch. This candidate will serve as a point of contact for clients over the phone to provide an exceptional service and sales support in both English & Spanish. This role ensures that the online branch delivers on...
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Area Customer Experience Specialist-Float-
4 weeks ago
Lansing, United States Huntington Full timeArea Customer Experience Specialist (ACES)As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance...
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Specialist, IT Service Management
2 weeks ago
Lansing, United States USA Jobs Full timeSpecialist, It Service Management US-MI-Lansing Job ID: 2025-8449 Type: Regular Full-Time Category: Information Technology Farm Bureau Center Overview Specialist, IT Service Management Objective To provide strategic leadership and direction for the establishment, integration, and advancement of IT service management and innovation practices across the...
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Specialist, IT Service Management
2 weeks ago
Lansing, United States Michigan Farm Bureau Full timeSpecialist, IT Service Management US-MI-Lansing Job ID: 2025-8449 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Farm Bureau Center Overview Specialist, IT Service Management Objective To provide strategic leadership and direction for the establishment, integration, and advancement of IT service management and innovation practices...
