Medical Assistant Consultant Lead

Medical Assistant Consultant Lead Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay. Job Description We are looking for a Medical Assistant Consultant Lead to join our family. We offer: $21.50 to $28 per hr. Monday to Friday 8 am to 5 pm Comprehensive Benefits Package includes: Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels) Low employee premiums, especially given rich benefits $25 Primary Care Physician and Specialist Co-pays (in-network) Low deductibles and co-insurance Free provider visits and services at all Salud facilities Preferred prescription pricing at Salud pharmacies Dental PPO plan Includes Employee Discounts at All Salud Dental Facilities Vision Generous vacation accrual 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) Up to 8 Paid accrued Sick Days per year Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is requiredyou receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible. 403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings. Flexible Spending Accounts Basic Life and AD&D Supplemental Life and AD&D Short-Term & Long-Term Disability Accident & Critical Illness Insurance Employee Assistance Program Our Mission is to provide a quality, integrated healthcare home to the communities we serve A Day in the Life of a Medical Assistant Consultant Lead with Salud: On a daily basis, the Medical Assistant Consultant Lead will assist contact center agents in attending to our patients' inquiries, giving understanding to medical terminology, and often taking over calls that require a higher understanding of patient ailments and treatments, including lab and imaging results. They also assist in coaching and mentoring agents to perform to a high standard when dealing with our patients, by listening to calls, grading them against quality guidelines, and coaching to areas of opportunity, being familiar with Salud contact center processes, and helping hold our agents accountable for their performance as a Salud employee. Qualifications What you need to be qualified for this job: Current Medical Assistant Certificate MA's / MSA's not certified/registered upon hire are required to complete the MA certification/registration testing within 3 months of hire. If an employee does not pass, they will be given an additional 3 months to retake the test. All Medical Assistants must be certified within 6 months of hire and certification must be maintained throughout employment. MA's without any formal MA training is required to have a current Certification/Registration as a MA. Please Note: This position REQUIRES a Medical Assistant (MA) Certification. A CNA certification is NOT equivalent to the MA certification and cannot be accepted for this position. Education: High school diploma or equivalent required Successful completion of a formal MA training program, a minimum of 6 months in length, preferred. Experience: Previous healthcare experience preferred but not required Bilingual English/Spanish preferred The application window is anticipated to close by 12/31/25 Additional Information Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.