Service Desk Engineer Tier II

3 weeks ago


Valhalla, United States Bowman Williams Full time

As one of the top growing Managed Service provider, we service many SMB clients including medical companies, insurance companies, financial firms, and nonprofits to name a few. We also have diverse service offerings including but not limited to Managed Services, IT Consulting, Cyber Security, and Cloud Solutions.

We are seeking a qualified Service Desk Engineer Tier II - Managed Services to join our team and provide white glove support to our client base. The Service Desk Engineer Tier II - Managed Services will have exposure to diverse technologies including virtualization, cloud, networking, and windows systems. This is an ideal position for an IT Professional who has some hands on experience working for a Managed Service Provider (MSP) and is looking to quickly advance their career upward to gain more backend system administration exposure.

IT Helpdesk Specialist (MSP) Responsibilities:

  • Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise.
  • Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
  • Provide desktop support, manage accounts in active directory, printer support
  • Provide network support and some administration.

IT Helpdesk Specialist (MSP) Requirements:

  • Experience working for a Managed Service Provider (MSP)
  • Hands on experience with Active directory, O365, Windows OS
  • ConnectWise experience is a major plus

IT Helpdesk Specialist (MSP) Benefits:

  • Base salary $75,000
  • Certification reimbursement
  • Career development and formal training
  • Yearly raises and promotions
  • Matching 401(k), profit-sharing and medical coverage is provided.
  • Car/ mileage reimbursement


  • Valhalla, United States SUNY Westchester Community College Full time

    Job Description: Under general supervision, an incumbent of this position is responsible for the installation, maintenance and relocation of workstations and associated peripheral equipment. Incumbents may be assigned to any departmental work shift and provide support services to various departments. This class differs from the Workstation Engineer I in...

  • Front Desk Staff

    6 days ago


    Valhalla, United States El Cap Planet Granite Earth Treks Movement Full time

    At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country's largest network of climbing gyms,...

  • Front Desk Staff

    5 days ago


    Valhalla, United States El Cap Planet Granite Earth Treks Movement Full time

    At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country’s largest network of climbing...


  • Valhalla, United States WSP Full time

    This Opportunity WSP is Initiating a search for an Office Engineer. Your Impact - Will assist the Office Engineer with all office duties including but not limited to: - Review and coordinate all job correspondence. - Review and check inspector's daily work reports for correctness and accuracy. - Create and maintain submittal logs including all shop...


  • Valhalla, United States SUNY Westchester Community College Full time

    Job Description:Reporting to the Budget Specialist III and the Manager of Fiscal Operations, the Budget Specialist II will participate in the preparation, development and monitoring of the departmental annual budget, including operational, capital and grant funds; analyze departmental expenditures and prepare reports of such expenditures to be used for...


  • Valhalla, United States SUNY Westchester Community College Full time

    Job Description: Reporting to the Budget Specialist III and the Manager of Fiscal Operations, the Budget Specialist II will participate in the preparation, development and monitoring of the departmental annual budget, including operational, capital and grant funds; analyze departmental expenditures and prepare reports of such expenditures to be used for...


  • Valhalla, United States WSP Full time

    WSP USA Vice President, Electrical Engineering Valhalla , New York Apply Now WSP is currently initiating a search for a Vice President, Electrical Engineer for our New York, NY office. The following locations will also be considered: Newark, NJ; and Valhalla, NY. Be involved in projects with our Transit and Rail Team and be a part of a growing organization...

  • Solutions Engineer

    6 days ago


    Valhalla, United States Retriever Medical Dental Payments LLC Full time

    Job DescriptionJob DescriptionSolutions Engineer At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and...


  • Valhalla, United States JobRialto Full time

    Description Job Responsibilities: i) Lead design for multiple projects and trains and/or mentors other team members, peers and clients as appropriate on global R&D processes ii) Investigate & reflect strategic business issues, researching and identifying inventive solutions relevant to R&D business & IT design solutions iii) Collaborate with stakeholders and...


  • Valhalla, United States V R Della Infotech Inc Full time

    Job DescriptionJob DescriptionDescription: Description R&D Business Process Analyst Job Responsibilities: i) Lead design for multiple projects and trains and/or mentors other team members, peers and clients as appropriate on global R&D processes ii) Investigate & reflect strategic business issues, researching and identifying inventive solutions relevant to...


  • Valhalla, United States The New York Milk Bank, Inc. Full time

    **Bilingual Donor Coordinator** **Full-time $22-$24/hour** **Join our team and help nourish fragile babies** The New York Milk Bank is dedicated to improving the health and survival of infants in need by providing them with safely pasteurized donor human milk when their mothers’ own milk is unavailable or insufficient. We are dedicated to ensuring the...


  • Valhalla, United States Westchester Medical Center Full time

    **Job Details**: Distinguishing Features of the Class: Under the supervision of a Registered Professional Nurse, an Intermediate Nursing Aide provides direct patient care to an assigned group of patients, prepares patients for treatment and procedures, and assists in the general care of patients. This position differs from Patient Care Technician in that the...


  • Valhalla, United States Hired by Matrix Full time

    Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!   Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program...


  • Valhalla, United States Northwell Health Full time

    Job Description Plans, organizes and manages the design and construction of major capital projects requiring in-depth engineering design, infrastructure and mechanical expertise. Oversees bidding contract awards, quality control, financial forecasting and project reports. Coordinates the project labor and purchasing of all materials for the job. Job...


  • Valhalla, United States Retriever Medial Dental Payments LLC Full time

    Product Manager- Payments At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees...

  • Donor Coordinator

    5 days ago


    Valhalla, United States The New York Milk Bank Full time

    Bilingual Donor Coordinator ------ Full-time $22-$24/hour Join our team and help nourish fragile babiesThe New York Milk Bank is dedicated to improving the health and survival of infants in need by providing them with safely pasteurized donor human milk when their mothers’ own milk is unavailable or insufficient. We are dedicated to ensuring the safety and...

  • Software Developer

    5 days ago


    Valhalla, United States Retriever Medical Dental Payments LLC Full time

    Job DescriptionJob DescriptionSoftware Developer - Integration & AnalyticsAt Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring the best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture...

  • Software Developer

    1 day ago


    Valhalla, United States Retriever Medical Dental Payments LLC Full time

    Job DescriptionJob DescriptionSoftware Developer - Integration & AnalyticsAt Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring the best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture...

  • IT Support Specialist

    1 month ago


    Valhalla, United States Insight Global Full time

    This is an 8-9 month contract-to-permanent. You will convert as a permanent employee after the contract portion. You do receive insurance, 401k, and wellness benefits on the contract. Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Basic network understanding, troubleshooting wifi connectivity,...

  • IT Support Specialist

    1 month ago


    Valhalla, United States Insight Global Full time

    This is an 8-9 month contract-to-permanent. You will convert as a permanent employee after the contract portion. You do receive insurance, 401k, and wellness benefits on the contract. Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Basic network understanding, troubleshooting wifi connectivity,...