Guest Service Expert

1 month ago

Fernandina Beach, United States Marriott International Inc Full time
Additional InformationIn-Room Dining
Job Number24194462
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the worlds top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Service Expert

    2 weeks ago

    Fernandina Beach, United States Marriott International, Inc Full time

    Job DescriptionAdditional InformationIn-Room Dining ServerJob Number24207562Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren’t just about putting...

  • Guest Service Support Expert

    2 months ago

    Fernandina Beach, United States Marriott International Inc Full time

    Additional Information Job Number24178267 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests...

  • Guest Experience Expert

    2 weeks ago

    Fernandina Beach, United States Marriott International Inc Full time

    Additional Information Job Number24208828 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States, 32034VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and...

  • Guest Service Expert>

    7 months ago

    Long Beach, United States Smashburger Full time

    Smashburger - 20420 S Avalon Blvd Ste. B [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Guest Service Expert>

    7 months ago

    Manhattan Beach, United States Smashburger Full time

    Smashburger - 3200 N Sepulveda Blvd [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...

  • Guest Service Support Expert

    2 days ago

    Vanderbilt Beach, United States Marriott International, Inc Full time

    Guest Service Support Expert at Marriott International, Inc summary: As a Guest Service Support Expert, you play a vital role in ensuring that the food and beverage operations run smoothly at The Ritz-Carlton Naples. This position involves a variety of tasks including setting tables, assisting the kitchen, and maintaining cleanliness to create memorable...

  • Guest Service Support Expert

    4 days ago

    Vanderbilt Beach, United States Marriott International, Inc Full time

    Guest Service Support Expert at Marriott International, Inc summary: As a Guest Service Support Expert at The Ritz-Carlton Naples, I ensure exceptional service by supporting food and beverage operations. My role includes setting tables, assisting the kitchen, and maintaining cleanliness to create a memorable dining experience for guests. I am committed...

  • Guest Service Support Expert

    4 days ago

    Vanderbilt Beach, United States Marriott International, Inc Full time

    Guest Service Support Expert at Marriott International, Inc summary: The Guest Service Support Expert at The Ritz-Carlton Naples is responsible for ensuring that food and beverage operations run smoothly, creating a memorable guest experience. This role involves setting tables, assisting the kitchen, and maintaining cleanliness in work areas. The...

  • Guest Service Support Expert

    6 days ago

    Vanderbilt Beach, United States Marriott International, Inc Full time

    Additional InformationGumbo LimboJob Number24210453Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    2 weeks ago

    Miami Beach, United States Marriott Full time

    Additional InformationPool Food Runner Job Number24209532 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Bal Harbour Miami, 10295 Collins Avenue, Bal Harbour, Florida, United States, 33154VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that...

  • Guest Services Shuttle Driver

    1 day ago

    Panama City Beach, Florida, United States Guest Services Full time

    Job SummaryThe Resort Commuter Vehicle Operator will transport guests and their luggage from designated parking areas to resort amenities, ensuring a safe and enjoyable experience for all passengers.Responsibilities:Operate a vehicle over specified routes or to specified destinations, following established time schedules and adhering to traffic regulations...

  • Guest Services Agent

    7 months ago

    Fernandina Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Springhill Suites Amelia Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...

  • Guest Services Agent

    6 months ago

    Fernandina Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Springhill Suites Amelia Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...

  • Guest Service Support Expert

    2 months ago

    Long Beach, United States Marriott Full time

    Job Number 24170069 Job Category Food and Beverage & Culinary Location Marriott Long Beach Downtown, 111 East Ocean Boulevard, Long Beach, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask...

  • Guest Service Support Expert

    3 months ago

    Newport Beach, United States Marriott Full time

    Additional Information Pay Rate: $17.00/Hour, Part-Time Job Number 24165077 Job Category Food and Beverage & Culinary Location VEA Newport Beach A Marriott Resort & Spa, 900 Newport Center Drive, Newport Beach, California, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just...

  • Guest Service Support Expert

    1 month ago

    West Palm Beach, United States Marriott International Inc Full time

    Additional InformationFull-Time, Guest Service Support Expert, Food Runner, Server Assistant Job Number24191239 Job CategoryFood and Beverage & Culinary LocationWest Palm Beach Marriott, 1001 Okeechobee Boulevard, West Palm Beach, Florida, United States, 33401VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our...

  • Guest Service Support Expert

    2 months ago

    West Palm Beach, United States Marriott Full time

    Additional Information Server Assistant, Food Runner Job Number 24156069 Job Category Food and Beverage & Culinary Location West Palm Beach Marriott, 1001 Okeechobee Boulevard, West Palm Beach, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on...

  • Guest Service Support Expert

    3 weeks ago

    West Palm Beach, United States Marriott International Inc Full time

    Additional InformationPart-Time, Evening Shift Job Number24195236 Job CategoryFood and Beverage & Culinary LocationWest Palm Beach Marriott, 1001 Okeechobee Boulevard, West Palm Beach, Florida, United States, 33401VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the...

  • Guest Service Support Expert

    2 weeks ago

    Vanderbilt Beach, Florida, 34107, Collier County, FL, United States Marriott International, Inc Full time

    Additional InformationGumbo LimboJob Number24210453Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Services Cashier

    2 days ago

    Clearwater Beach, United States Evolution Parking & Guest Services Full time

    Key ResponsibilitiesCash Handling: Process credit card and cash payments for parking services.Customer Service: Provide prompt, professional, and courteous service to guests.Operations: Monitor traffic flow, call management when necessary, and maintain a clean and organized workspace.A High School Diploma or equivalent is required, with previous experience...