Front Desk Associate

3 weeks ago

Bohemia, United States True Health Integrative Nutrition & Chiropractic Full time
Location and Workdays

Bohemia, NY on Monday, Wednesday, and Friday

Bethpage, NY on Tuesday

Thursday generally off

Hours and Pay

Start at 8:15am

Day finishes between 6:00pm and 7:30pm

Work week generally 30-40 hours

$18-$23 per hour

About Us

True Health Integrative Nutrition Chiropractic (THiNC) is a nutrition and chiropractic office based in Long Island, New York.

Our goal is to work with patients to help them make beneficial lifestyle and nutritional choices. We focus on the human body's innate capability to heal, fight off, and prevent disease.

Our offices in Bohemia and Bethpage offer chiropractic, nutrition advising, massage therapy, and additional clinical services to help patients get to and maintain optimal wellness.

Responsibilities
  1. Check patients in and out of the office, take payment, and schedule follow-up appointments - update information on EMR
  2. Answer phone calls as they come in and return missed phone calls in a timely manner
  3. Support our practitioners with administrative activities, including bringing patients to rooms and pulling patient charts
  4. Maintain organized documentation and office space, such as filing patient charts and supplement charts back in the shelves
  5. Communicate medical record requests with the office manager and billing requests and challenges with the biller
Requirements
Qualities we are looking for:
  1. Positive Demeanor: Have a client service demeanor and represent the company well on the phone and in the office
  2. Follow Through: Have detailed oritented approach and follow through to ensure patient communication, reminders, and follow up are consistent
  3. Organized: Maintain the order of the physical and digital spaces, supplies, and documents
  4. Critical thinking: Ability to problem solve and make prudent scheduling and patient care decisions as challenges come up


Must have qualifications:
  • Can work until 7:30pm when we have patient overflow
  • Customer service experience
  • Experience with Microsoft OneDrive and/or Google Drive
  • Interested in proactive wellness
Nice to haves:
  • Experience with a POS (point of sale) software
  • Experience with Mindbody or similar EMR (electronic medical records) software

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