Patient Access Specialist

1 week ago


Emporia, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $15.00 - $15.75 based on experience
***This position is an onsite role, and candidates must be able to work on-site at Bon Secours - Southern Virginia Regional Medical Center ****

The Opportunity:

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience:

•1+ years of customer service experience

Minimum Education:

•High School Diploma/GED Required

Certifications:

•CRCR Required within 9 months of hire

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • Emporia, Virginia, United States Ensemble Health Partners Full time

    Job Title: Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Assign accurate Medical Record Numbers (MRNs) and complete...


  • Emporia, Virginia, United States Ensemble Health Partners Full time

    Job Summary:We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing...


  • Emporia, Virginia, United States Ensemble Health Partners Full time

    Job Summary:Ensemble Health Partners is seeking a skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle management solutions. Your primary responsibility will be to perform admitting duties for all patients admitted for services at the hospital,...


  • Emporia, Kansas, United States CareArc, Inc. Full time

    pbJob Title:/b Patient Account Specialist/ppbJob Summary:/b/ppWe are seeking a highly organized and detail-oriented Patient Account Specialist to join our team at CareArc, Inc. The successful candidate will be responsible for identifying delinquent accounts and notifying patients of the delinquent account(s) by mail and telephone to solicit payment./ppbKey...

  • Respiratory Therapist

    2 weeks ago


    Emporia, United States Bon Secours Mercy Health Full time

    Job SummaryThe Respiratory Therapist - Patient Care Specialist is responsible for providing high-quality respiratory care to patients through assessment, planning, intervention, education, and evaluation. This role requires a strong clinical background and excellent communication skills to work effectively with patients, families, and healthcare teams.Key...


  • Emporia, Virginia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team as a Patient Care Specialist. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care, counseling, and education to our customers. You will work closely with our healthcare team to ensure seamless care coordination and patient...


  • Emporia, United States Bon Secours Mercy Health Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Care Technician to join our team at Bon Secours Mercy Health. As a Patient Care Technician, you will provide direct patient care under the guidance of a Registered Nurse or designated healthcare professional, ensuring the highest level of quality and safety for our patients.Key...


  • Emporia, Kansas, United States Newman Regional Health Full time

    Job OpportunityWe are seeking a skilled Patient Care Technician to join our team at Newman Regional Health, a leading critical access hospital in Kansas. As a key member of our nursing staff, you will play a vital role in providing high-quality care to patients of all ages and backgrounds.Key Responsibilities:Assist Registered Nurses in collecting assessment...


  • Emporia, Kansas, United States Newman Regional Health Full time

    Job OverviewAs a Radiology Imaging Specialist at Newman Regional Health, you will play a vital role in providing high-quality patient care by capturing accurate and detailed medical images. Our state-of-the-art equipment and collaborative team environment make this a unique opportunity to grow and develop your skills.Key Responsibilities:Operate various...


  • Emporia, Kansas, United States Newman Regional Health Full time

    Job SummaryWe are seeking a dedicated Nutrition Services Assistant to join our team at Newman Regional Health. As a key member of our nutrition services team, you will play a vital role in providing high-quality patient care and ensuring the well-being of our patients.Key Responsibilities:Assist the diet clerk with answering phone calls, late trays, and tray...


  • Emporia, United States United States Postal Service Full time

    The United States Postal Service is seeking a Mail Processing Specialist to join its team. As a Mail Processing Specialist, you will play a critical role in the processing and delivery of mail and packages. Your responsibilities will include sorting and handling mail, preparing mail for shipment, and ensuring that all mail is delivered to its intended...


  • Emporia, Kansas, United States Newman Regional Health Full time

    Job SummaryWe are seeking a skilled LPN/Medical Records Specialist to join our Hospice team at Newman Regional Health. As a critical access hospital, we provide high-quality care to patients of all ages, and our Hospice Department is a highly respected part of our care team.The ideal candidate will have excellent teamwork skills, be detail-oriented, and...


  • Emporia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walmart. As a Staff Pharmacist, you will be responsible for providing exceptional patient care, advocating for customers' health and wellness, and working collaboratively with our pharmacy team to deliver high-quality services.Key ResponsibilitiesProvide comprehensive...


  • Emporia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team as a Staff Pharmacist - Community Leader. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care, counseling, and medication therapy management services to our customers.Key Responsibilities:Process and accurately dispense...


  • Emporia, United States CVS Health Full time

    Job SummaryCVS Health is seeking a Staff Pharmacist to join our team. As a Staff Pharmacist, you will play a critical role in delivering our purpose of bringing our heart to every moment of our patients' health.You will be responsible for supporting the management, oversight, and operation of all aspects within your pharmacy, including patient safety,...


  • Emporia, Kansas, United States Walmart Full time

    Job SummaryAs a Staff Pharmacist at Walmart, you will be at the forefront of patient communications, developing relationships with customers and advocating for their wellbeing. You will be empowered to share your clinical knowledge and work to the top of your license, creating moments of care for our patients.Key ResponsibilitiesProvide pharmaceutical care...


  • Emporia, United States The Sherwin-Williams Company Full time

    This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns...

  • Staff Pharmacist

    2 weeks ago


    Emporia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Staff Pharmacist to join our team at Walmart. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care and service to our customers.Key Responsibilities:Process and accurately dispense prescription ordersCounsel patients regarding health care and...

  • Staff Pharmacist

    1 week ago


    Emporia, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Staff Pharmacist to join our team at Walmart. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care and advocating for the health and wellbeing of our customers.Key Responsibilities:Process and accurately dispense prescription ordersCounsel patients...


  • Emporia, Kansas, United States WS Audiology Americas Full time

    About the RoleWe are seeking a skilled Hearing Care Specialist to join our team in Emporia. As a key member of our hearing health team, you will be responsible for providing exceptional patient care and delivering outstanding results.As a Hearing Care Specialist, you will perform comprehensive hearing evaluations, select and fit hearing aids, and provide...