Wheelchair Agent

4 weeks ago

Atlanta, United States MAXIMUS Consulting Services, Inc. Full time
Join our team at Maximus Global Services

Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta.

MGS has immediate openings for Wheelchair Agent at Atlanta International Airport

Pay Rate: $14.00 per hour Status: Full Time or Part Time

Benefits:
  • Paid Time Off (for FT positions)
  • Paid Training
  • 401(k) Retirement Plan
  • Medical, dental, vision benefits
  • Referral Bonus
  • Career growth

Summary/Objective

Provide various services such as wheelchair and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning and assignment for the day.

2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring that all security procedures are met. Agent will take passenger through customs and baggage claim to the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call supervisor and return wheelchair to its initial position.

Competencies

1. Teamwork Orientation

2. Stress Management

3. Ethical Conduct

4. Good Communication

5. Customer Service

Requirements:

1. High school diploma or GED.

Additional Eligibility Qualifications

1. Must exhibit exceptional customer service and communication skills, both verbal and written

2. As a condition of employment, employee must successfully complete a background investigation

3. Must be able to read, write and speak English.

4. Maintain a relationship with both employees and clients

6. Must be able to read and understand all operating and airport procedures and instructions.

7. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

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