Retail Sales Support

2 months ago

Terrell, United States Optimum Corp Full time

Are you looking to Optimize your life? Start your exciting path to a rewarding career today

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you

We are Optimum

Job Summary

You are part of building and creating a new partnership with our customers.  You are the face of the Optimum brand. You are a brand ambassador with a curious mind that feels comfortable in a digital space. You understand the best customer experience starts with you, along with support of your team members. Making customers feel welcome, guiding them on their store journey and help build brand relationships.  Maintains accurate inventory, clean stores, and ensures excited customers who come back to learn more.

Responsibilities
  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found.
  • Will greet customers, during peak times identifying sales opportunities and connecting customers to sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Optimum services.
  • Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment.
  • Serves as an in-store expert for Mobile support.  Providing in-store post-sales support for device data transfers and phone number ports.
  • Supports the onboarding of a Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
  • Assists Store Leadership in Inventory and Merchandising responsibilities:
  • Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.  Assists with receiving inventory and properly stocking the back of house to store standards.
  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
  • Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.
Qualifications
  • High School diploma or equivalent
  • Minimum one year of work experience
  • Willing to work a flexible schedule which may include evenings, weekends and holidays
  • Role is overtime eligible
  • For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Must be able to carry and lift up to 25 pound boxes and remaining in a stationary position, often standing or sitting for prolonged periods
  • Continually moving self in different positions in a retail setting to accomplish tasks in various environments including tight and confined spaces
  • Occasionally ascends/descends a ladder to access products/boxes

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

#LI-SF1

  • Retail Sales Support

    4 weeks ago

    Terrell, United States Optimum Full time

    Retail Sales Support at Optimum summary: The Retail Sales Support role at Optimum focuses on providing an exceptional customer experience by assisting customers in-store with product knowledge and support. Employees are responsible for maintaining store inventory, cleanliness, and helping customers with post-sales processes like device setup. Join...

  • Retail Sales Support

    1 month ago

    Terrell, United States Altice USA Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and were on the hunt for enthusiastic professionals to join our team! We understand that connectivity isnt just a luxury anymore – its a necessity that empowers lives, fuels businesses, and drives...

  • Retail Sales Support

    2 months ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Retail Sales Support

    2 months ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Retail Sales Support

    2 months ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Retail Sales Support

    2 months ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Retail Sales Support

    3 weeks ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.We are Optimum, a leader in the fast-paced world of connectivity, and were on the hunt for enthusiastic professionals to join our team! We...

  • Retail Sales Associate

    4 weeks ago

    Terrell, Texas, United States Spirit Halloween Full time

    We are looking for a skilled Retail Sales Associate to join our Spirit Halloween team. As a Retail Sales Associate, you will play a critical role in delivering an exceptional shopping experience for our customers. Your responsibilities will include maintaining a high level of product knowledge, processing transactions accurately, and supporting store visual...

  • Retail Sales Support

    3 weeks ago

    Terrell, TX, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.We are Optimum, a leader in the fast-paced world of connectivity, and were on the hunt for enthusiastic professionals to join our team! We...

  • Retail Sales Support

    4 weeks ago

    Terrell, TX, United States Optimum Full time

    Retail Sales Support at Optimum summary: The Retail Sales Support role at Optimum focuses on providing an exceptional customer experience by assisting customers in-store with product knowledge and support. Employees are responsible for maintaining store inventory, cleanliness, and helping customers with post-sales processes like device setup. Join...

  • Retail Sales Representative

    4 weeks ago

    Terrell, Texas, United States Altice USA Full time

    Customer Service and Sales ExpertWe are seeking a highly motivated Retail Sales Support to join our team as a customer-facing representative, providing exceptional service and sales expertise to drive business growth.### About the RoleWe are looking for an experienced retail professional who is passionate about delivering outstanding customer experiences and...

  • Retail Sales Support Associate

    3 weeks ago

    Terrell, Texas, United States Optimum Full time

    About OptimumWe empower progress and enhance lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our goal is to deliver top-quality products and services that meet our customers' needs.Our Core Pillars:Taking Ownership: We believe in empowering employees to take responsibility and solve problems proactively.Upholding...

  • Retail Sales Professional

    2 days ago

    Terrell, Texas, United States Levi Strauss & Co. Full time

    Job OverviewWe're a company that values innovation and sustainability. As a Retail Sales Professional, you'll play a crucial role in supporting store productivity during peak periods.About the RoleKey responsibilities include providing basic customer service, maintaining store appearance according to visual presentation standards, and assisting with bagging...

  • Retail Sales Associate

    2 months ago

    Terrell, United States Optimum Full time

    Job DescriptionAre you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives,...

  • Retail Sales Associate

    2 months ago

    Terrell, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Retail Support Associate

    3 weeks ago

    Terrell, Texas, United States Family Dollar Full time

    Family Dollar is a dynamic retail company that's always looking for talented individuals to join our team. We're currently seeking a highly motivated Retail Support Associate to help us deliver exceptional customer service.The successful candidate will have a passion for working with customers and a strong commitment to excellence. A competitive salary of...

  • Retail Team Member

    1 day ago

    Terrell, Texas, United States Spirit Halloween Full time

    We are currently hiring for a Retail Team Member position at Spirit Halloween. As a Retail Team Member, you will be responsible for assisting customers, maintaining store appearance, and supporting the sales process.">Key Qualifications:">">Excellent communication and interpersonal skills">Ability to work in a fast-paced environment">Knowledge of store...

  • Retail Sales Support

    2 months ago

    Terrell, TX, United States Optimum Full time

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and...

  • Administrative Sales Support

    4 weeks ago

    Terrell, United States ManpowerGroup Full time

    **Job Title: Administrative Sales Support** **Location:** Terrell, Texas **Schedule:** Monday - Friday, 8:00 AM - 5:00 PM **Pay:** $18/hour **Job Description:** We are seeking a detail-oriented and organized person to join our Client's Sales Department. The ideal candidate will perform a variety of clerical tasks to support the sales team, ensuring...

  • Sales Representative

    2 days ago

    Terrell, Texas, United States Spirit Halloween Full time

    Spirit Halloween is seeking a highly motivated Sales Associate to join our team in a fast-paced retail environment. As a Sales Associate at Spirit Halloween, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for guests.">Key Responsibilities:">">Acknowledge all guests through a greeting, smile or eye...