Liftvan Coordinator

Job Summary

The Liftvan Coordinator is responsible for the end-to-end liftvan administrative process, to include procurement, repositioning, and disposal of liftvans, as well as tracking and tracing of each unit.

Duties and Responsibilities

Validate customer liftvan inventories and communicate results to Liftvan Operations and SSC Management team via designated method.

Perform routine data entry including but not limited to entering liftvan orders and shipment information into computerized tracking systems, tracing liftvan inventory, and updating information in various systems.

Manage exceptions and review database for errors. Research and resolve exceptions and respond to escalation of service requests within appropriate timeframe.

Collaborate with appropriate business units and external customers/vendors to arrange for move ment, acquisition, or production of liftvans to meet inventory needs.

Manage group email box and respond to requests from business units and external parties timely and accurately.

Maintain department KPIs and customer satisfaction ratings as defined by the department.

Provide input to leadership and management teams on departmental initiatives and process improvement projects.

Generate and distribute adhoc reporting, as required.

Perform financial duties, to include AR billing, Collections, and AP vendor invoice coding.

Update schedule, logs, and tasks daily.

Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education

Some college-level coursework preferred

Required Work Experience

2 + years of related experience with an emphasis on the tracking and reporting of inventory

Preferred Work Experience

1+ years of procurement experience or demonstrated knowledge of the procurement process

Required Knowledge, Skills and Abilities

Experience with ten key by touch and typing speed of 35 WPM.

Ability to communicate clearly with excellent verbal, written, and listening skills.

Ability to work as an individual contributor and as a valued participant in a team based environment.

Demonstrated ability to maintain confidentiality with tact and discretion.

Excellent customer service skills with the ability to develop effective professional relationships.

Strong attention to detail with a high degree of accuracy with data entry.

Demonstrated proficiency with Microsoft Office products at the following levels:

? Excel, Word, Outlook: Basic level of skill

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL

This role requires work that may involve the following environmental conditions: COMPETENCIES

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.