Patient Service Representative

3 weeks ago


Aurora, United States CareerBuilder Full time

Position Summary Practice patient service rep. #proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments. Position Requirements Education and Previous Experience High school diploma or equivalent required.# Some college preferred. Hardware/Software Experience Practice management/medical billing computer programs.# Microsoft Office Suite (specifically Word and Excel) Other Characteristics Excellent oral/written communication skills Excellent organizational skills Detailed oriented Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections) Flexible; able to adapt to change Bilingual (Spanish) capabilities a plus
Position Summary
Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
Position Requirements
* Education and Previous Experience
* High school diploma or equivalent required. Some college preferred.
* Hardware/Software Experience
* Practice management/medical billing computer programs.
* Microsoft Office Suite (specifically Word and Excel)
* Other Characteristics
* Excellent oral/written communication skills
* Excellent organizational skills
* Detailed oriented
* Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
* Flexible; able to adapt to change
* Bilingual (Spanish) capabilities a plus

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