Warranty Clerk

1 month ago

Shreveport, United States GLOVIS America, Inc. Full time
Job Details

Job Location
VPC Shreveport - Shreveport, LA

Position Type
Full Time

Education Level
High School/G.E.D

Travel Percentage
None

Job Shift
1st

Job Category
Logistics

Description

COME BE A PART OF OUR EXCELLENT TEAM
  • High School Diploma Preferred, but NOT Required
  • On-The-Job Training
  • Medical, Dental, Vision Insurance
  • 100% Company Paid Employee Life Insurance & Short-Term Disability
  • 13 paid Company Holidays
  • 80 Hours of Vacation
  • 40 Hours of Sick
  • 401K w/ GENEROUS Match
  • Eligible Tuition Reimbursement
  • Eligible for Auto Allowance of $125 per Month
  • Eligible for Wellness Reimbursement of up to $50.00 Per Month
  • Eligible to Receive Referral Bonuses
  • Team Wear Including Safety Shoes
  • Weekly Perfect Attendance Award
  • Eligible for Discretionary Bonus Annually
  • Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More
About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

This position will perform routine Data entry in VELES and HMA warranty system, including looking and up and ordering parts for damaged vehicles.

Responsibilities
  • Codes out all repair orders
    • Looks up all labor times in HMA system for all repairs made.
    • Puts labor time on all Repair orders.
    • Puts data in HMA system for all Money Gated Fact Quest Claims.
  • Opens/closes repair orders.
    • Open Body Shop and Mechanical Repair Orders in Veles
    • Looks up part numbers and orders parts as needed for repairs in HMA system.
    • Sends email to HMMA to order bumpers if needed.
    • Sends email to HQ Claims to order survey if needed.
    • Checks all Repair Orders prior to closing to make sure parts that have been ordered are received in.
    • Removes any codes that have been applied to VIN in Veles.
    • Make copies of all bumper replacement Repair Orders to verify at month end for billing.
    • Looks up part numbers for all Mechanical and Body Shop Warranty repairs done by HMMA for
    • Money Gated Fact Quest Claims
  • Run daily reports.
    • Runs open Repair Order report for Manager and Team Lead
    • Checks system for Mechanical Warranty Repair prints list for Manager
    • Check system for Damaged Hold units prints list for Manager.
    • Manage and tracks all Facility Maintenance work on spreadsheets.
  • Fills out all Purchase Request forms for Body Shop and Facility Maintenance
    • Assist Manager getting quotes from Vendors.
    • Fills out Purchase Request and submit into General Affairs
    • After approval contacts Vendors and orders parts.
Qualifications

Skills
  • Ability to work with minimal supervision
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Ability to prioritize and multitask
  • Strong verbal and written communication skills
  • Ability to work with minimal supervision
  • Demonstrated competence in reacting to and handling emergencies.
  • Proficient with Microsoft Office - Outlook, Word, Excel
Education & Experience
  • High School Diploma/GED
  • 1 year of experience preferred
  • Must have a valid state issued driver's license
Physical Requirements
  • Ability to sit in front of a desk and/or in front of the computer for long periods
  • Repetitive use of hand/grasping product, writing, and typing
  • Lift up to 10 lbs.
  • Carry up to 10 lbs.
  • Stand/walk
Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Typical vehicle processing environment
  • Exposure to indoor/outdoor temperatures
  • Exposure to dust, pollen, etc.
  • Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.