Customer Service Lead
3 days ago
Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods, leveraging expertise in material science and application knowledge. Imerys promotes environmentally friendly products and supports customer decarbonization efforts. The Position Customer Service Lead Job Summary The Customer Service Lead is responsible for managing customer accounts, maintaining relationships, and ensuring excellent service. The role requires strong communication, logistics understanding, and proficiency with ERP systems and CRM tools. Key Responsibilities Manage customer accounts via email and phone to ensure satisfaction. Understand and communicate logistics and dispatch issues. Ensure compliance with financial and accounting standards (SOX, GAAP, IFRS). Coordinate with internal and external audits. Report customer activity for production planning and forecasting. Process purchase orders in ERP, update CRM/Salesforce. Address customer inquiries, resolve product or service issues. Learn customer accounts, products, and ordering schedules. Multitask in a fast-paced environment, communicate order updates. Identify process improvements and engage relevant departments for resolution. Follow up on sales orders, credits, billing, and customer status. Collaborate with Account Managers to retain and grow sales. Skills & Attributes Excellent mathematical, typing, spelling, and grammar skills. Understanding of logistics and experience with Microsoft applications, especially Excel. Good communication skills and team collaboration. Ability to multitask under pressure. Education & Experience High School Diploma required; Bachelors Degree preferred. 3-5 years customer service experience, preferably in manufacturing. 2-3 years experience with ERP systems, preferably MS AX. Experience in accounting and logistics is a plus. Position Details Full-time and permanent. Only applications via the online process will be considered. Please do not submit resumes to recruiting.support@imerys.com. Imerys is an Equal Opportunity Employer that values diversity and inclusion. #J-18808-Ljbffr
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Customer Service Lead
3 weeks ago
Roswell, United States IMERYS PERLITE USA, Inc. Full timeAccount Associate must have strong business and advanced customer service skills to maintain and manage specific market based customers. In this role the Account Associate must proactively maintain ongoing relationships with Customers, Account Manage Customer Service, Account Manager, Lead, Accounting, Service, Retail, Automotive, Customer
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Lead Customer Service Representative
3 weeks ago
Roswell, United States Circle K Full timeCircle K - 280 Rucker Rd [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all store merchandise build-to's; Complete a grocery order and...
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Customer Service Lead
4 days ago
Roswell, United States Imerys Full timeJob Summary Account Associate must have strong business and advanced customer service skills to maintain and manage specific market based customers. In this role the Account Associate must proactively maintain ongoing relationships with Customers, Account Managers and other departmental staff. Account Associate must have the ability and knowledge of all...
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Customer Service/Sales
3 weeks ago
Roswell, United States Home Depot Full timeCustomer Service/Sales 3510 - ROSWELL, NM Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates...
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Customer Service Specialist
2 weeks ago
Roswell, United States PGA TOUR Superstore Full timeCustomer Service Specialist page is loaded **Customer Service Specialist**locationsRoswell, GA time typeFull time posted onPosted Today job requisition idJR3928 **Overview**At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As the leading specialty...
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Customer Service/Sales
4 weeks ago
Roswell, United States Home Depot (Retail) Full timeCustomer Service/Sales3510 - ROSWELL, NMJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...
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Customer Service/Sales
2 weeks ago
Roswell, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service/Sales
2 weeks ago
Roswell, United States Home Depot Full timeCustomer Service/Sales | Home Depot Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service/Sales
3 days ago
Roswell, United States Home Depot (Retail) Full timeCustomer Service/SalesLocation: ROSWELL, GA (R)Job DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Customer Service Specialist
2 weeks ago
Roswell, United States PGA TOUR Superstore Full timeOverviewAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As the leading specialty golf retailer and one of the fastest growing specialty retailers, we proudly offer you the opportunity to earn competitive pay as you pursue your passion into a...
